The Pavilion Hotel
The Pavilion Hotel
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"Beautiful facilities, friendly staff, and reasonable price."

Bridget

|

April 26, 2018

Twin Room - View The Pavilion Hotel
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Lobby The Pavilion Hotel
Lobby
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Interior view The Pavilion Hotel
Interior view
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Exceptional
Location
9.2
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What guests are saying:
Excellent place to stay. Facilities and staff excellent.
jason from Australia
Couple
Beautiful hotel with excellent service. Two pools, lovely breakfast. Welcome massage and river cruise offered. Attention to details. Worth the visit to this impeccable hotel rather than a famous chain. Excellent for both business beds or leisure travels.
Eleonore from United Kingdom
Solo traveler
The staff at the Pavillion extremely helpful . Location excellent
martyn from United Kingdom
Couple
Lovely hotel with lush garden, nice pool, very well located. Rooms and bathrooms aren't as nice as the hotel itself. Pretty good breakfast.
Christophe from France
Solo traveler
This has to be the most perfect accommodation I've ever stayed in. Everything about it was perfection and try as I might I cannot fault one thing.
Bernice from Australia
Couple
I returned to The Pavillion to find the addition of the Sun Pool. Wonderful as ever
Claire from Australia
Solo traveler
old property but well managed. fantastic hotel. upgraded to suite. will stay again. only set back is lots of mosquitoes n bitten all over when on the laptop.
chong from Cambodia
Business traveler

The Pavilion Hotel

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 507 reviewsSee what guests said
9.1
/
10
Exceptional service
9.2
Recommended by 96% of guests
Value for money9.0
Location rating9.2
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
8.9
Excellent
Room comfort & quality
Studio
Studio
...
  • Room size: 23 m²/248 ft²
  • Nature view
  • 1 king bed and 1 futon
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Private Pool Room
Private Pool Room
...
  • Room size: 20 m²/215 ft²
  • Pool view
  • 1 double bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 1 double bed
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Superior Double Room
Superior Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Suite
Suite
...
  • Room size: 90 m²/969 ft²
  • Non-smoking
  • 1 king bed and 2 futons & 1...
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Double Room
Double Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 double bed
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Jacuzzi Guestroom
Jacuzzi Guestroom
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 double bed
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Twin Room
Twin Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
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Basic Suite
Basic Suite
...
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    Deluxe Single
    Deluxe Single
    ...
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      Have a question for The Pavilion Hotel?

      What people love about the property

      • "Thank you Veronica for all your good advice and hidden gems!"

        Michael

        |

        January 22, 2018

      • "The hotel was simply beautiful and the staff was very attentive."

        Elizabeth

        |

        December 26, 2017

      • "The location is good and quiet."

        Robert

        |

        December 24, 2017

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      More about The Pavilion Hotel

      More about The Pavilion Hotel

      "Staff is friendly and welcoming."

      Shlomo

      |

      February 5, 2018

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      "Location excellent"

      martyn

      |

      March 25, 2018

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (507)
      9.1
      /
      10
      Exceptional
      Cleanliness9.2
      Facilities8.9
      Location9.2
      Room comfort and quality8.9
      Service9.2
      Value for money9.0
      Provided by verified guests of Agoda
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      All guests (507)
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      Showing 293 verified guest comments
      12345
      9.2
      Exceptional
      Gary from Australia
      Solo traveler
      Superior Double Room
      Stayed 3 nights in August 2018
      Exceptional”
      Loved the hotel. Beautiful room and stunning pool.
      Reviewed November 12, 2018
      Dear Gary, thank you. Come again-:). Cheers, Nassiba
      Responded November 13, 2018
      The Pavilion Hotel
      8.4
      Excellent
      Bernard from Australia
      Couple
      Superior Double Room
      Stayed 2 nights in November 2018
      Great stay”
      Just behind the Palace behind high wall is an oasis. With 2 pools and an area inundated with greenery is the Pavilion Hotel. Although somewhat dating the hotel remains attractive. Breakfast a little disappointing but still adequate. Complimentary massage and boat cruise was good. Noise in our room adjacent to road was disappointing particularly in the early morning.
      Reviewed November 10, 2018
      Dear Bernard, thank you for your kind review. We are glad you liked massage and boat cruise. Sorry, about the noise from the road side. We are planning to install soundproof windows very soon. Cheers, Nassiba
      Responded November 11, 2018
      The Pavilion Hotel
      10.0
      Exceptional
      Kevin from Australia
      Couple
      Double Room
      Stayed 5 nights in November 2018
      Great hotel”
      This hotel is very private and reminds us of a retreat . The staff are excellent ! Customer relationship person Sira is extremely helpful . In fact all staff are very friendly . Well located and clean friendly hotel . Highly recommend
      Reviewed November 07, 2018
      Dear Kevin, Thank you so much for these kind words about Sira!! I am so happy you enjoyed our little place. Next time, please try our complimentary sunset cruise on the Mekong too. Happy to hear we look all happy! I guess we are indeed... Cheers, Nassiba
      Responded November 08, 2018
      The Pavilion Hotel
      10.0
      Exceptional
      Darren from Cambodia
      Couple
      Double Room
      Stayed 1 night in November 2018
      Adult Bliss”
      The Pavilion is an adults only hotel. We have stayed here many times and continue to rate it as the best colonial style boutique hotel in Asia. The staff are wonderful, the rooms a good size, the beds comfortable, the pools great and surrounded in lush tropical surroundings. ***** 5 Star
      Reviewed November 04, 2018
      Dear Darren, Thank you so much for these kind words!! I am so happy you enjoyed our little place. We look forward to welcome you again soon! Nassiba
      Responded November 04, 2018
      The Pavilion Hotel
      10.0
      Exceptional
      Kosta from Australia
      Couple
      Double Room
      Stayed 2 nights in April 2018
      Fabulous Hotel with great staff in an excellent location!”
      The hotel is absolutely beautiful, an oasis from the busy street outside. The staff are friendly and accommodating and willing to go the extra mile to ensure that you are completely comfortable.
      Reviewed November 02, 2018
      8.8
      Excellent
      Lucas from United States
      Group
      Deluxe Double Room
      Stayed 3 nights in October 2018
      Classic hotel at affordable prices”
      The Pavillion is based on old French architecture and is quite attractive. The staff are helpful and courteous and the breakfast is excellent. It has two pools, one for sunning and swimming and another for lounging. Recommended for couples or small groups.
      Reviewed October 24, 2018
      Dear Lucas, Thank you for all these kind words! I am happy you enjoyed our little place and hope to have you here with us again soon! Cheers, Nassiba
      Responded October 25, 2018
      The Pavilion Hotel
      7.6
      Very good
      Emily from China
      Solo traveler
      Jacuzzi Guestroom
      Stayed 1 night in October 2018
      Good, but not great”
      I was quite underwhelmed by my stay. It seems like they were missing the details, which would take it from a good stay to a great stay. First, included is supposedly a 25 minute massage, but they were all booked (it's a holiday here) for the day I arrived. They weren't available the next day either, but they offered a free drink at the bar. Not the same thing at all. Also, I don't drink alcohol, so it was entirely useless. Then, there were the little things in the room. Like the pool towels with fraying edges, the crumbling caulk in the bathroom, the toilet that wouldn't flush anything unless you held the handle down for 15 seconds, the lack of washcloths, and no cold drinking water (but the minibar was stocked with lots of alcohol, of course). Pros, no kids under 16 allowed, decent food, excellent pools, and the bed was comfortable.
      Reviewed October 09, 2018
      Dear Emily, thank you for your kind review. Sorry, that we could not meet your expectation. All your comments are well noted. We will improve them step by step. Nassiba
      Responded October 10, 2018
      The Pavilion Hotel
      10.0
      Exceptional
      Deanna from Australia
      Solo traveler
      Studio
      Stayed 3 nights in October 2018
      10/10”
      Beautiful hotel. Quiet, lovely staff, close to river etc.
      Reviewed October 09, 2018
      Dear Deanna, thank you! Hope you will try our complimentary sunset cruise next time! Nassiba
      Responded October 09, 2018
      The Pavilion Hotel
      10.0
      Exceptional
      Craig from Australia
      Couple
      Private Pool Room
      Stayed 3 nights in September 2018
      Exceptional”
      More quiet behind parlance then near the riverside or bar area. Staff welcoming and room with pool excellent.
      Reviewed September 18, 2018
      Dear Craig, thank you. Very kind of you. See you again here. Cheers, Nassiba
      Responded September 19, 2018
      The Pavilion Hotel
      8.8
      Excellent
      khoo from Malaysia
      Family with teens
      Suite
      Stayed 3 nights in September 2018
      Beautiful Boutique Hotel with classic feel. ”
      This hotel is very cosy and retain the old charm and homely feel. Very convenient location to major attraction within 15 mins walk (the promenade, palace, museum and riverside). A good place to relax and recharge, after a full day out. The staff was really amazing and helpful. Thank you for a beautiful combo stay.
      Reviewed September 12, 2018
      Dear Khoo, so kind of you! Please come again and try our little cruise. Cheers, Nassiba
      Responded September 13, 2018
      The Pavilion Hotel
      6.0
      Jonathin from United States
      Solo traveler
      Double Room
      Stayed 2 nights in August 2018
      Won't return!”
      The hotel is adequate but I would not recommend it. I have been to Phnom Phen several times always staying at other hotels. I thought I'd give Pavilion a try this visit. It is the highest price I have paid with the lowest quality. Additionally, there was a long black hair on the toilet seat, small stains on the bed linen, and the tile floor had dirt everywhere.
      Reviewed September 03, 2018
      Dear Jonathin, thank you for your review. Sorry, that we could not meet your expectation. I will improve room service based on your review. About the floor tiles, in some rooms we keep tiles back from 1920 when the house was built. We have special products to clean them, nevertheless it is old by age. Cheers, Nassiba
      Responded September 11, 2018
      The Pavilion Hotel
      9.6
      Exceptional
      Stephan from Switzerland
      Solo traveler
      Superior Double Room
      Stayed 4 nights in August 2018
      An oasis in the hustle and bustle of Phnom Penh”
      The Pavilion is a hotel in the center of Phnom Penh in walking distance to the Royal Palace and the National Museum. There are 4 colonial style buildings that formarly have been private homes - one of them to the Queen of Cambodia. There are 2 swimming pools in two courtyards: one in the sunshine and one in the shadow of palm trees. They can be used 24 hours a day and I just loved to swim at midnight when it feels like swimming in your private pool in your private gardens. The staff at The Pavilion is very friendly and professional. The food at the restaurant is tasty and the breakfast is awesome. You can order what ever is on the menue as often as you like. I stayed in room 21 - a small house in its own garden. This was a very special experience because this bungalow has almost no walls but big windows from the ceiling to the floor, which gives you the impression of living outside - with the advantage of a well functioning AC of course. I loved it and I can highly recommend it.
      Reviewed September 02, 2018
      Dear Stephan, Thank you for taking the time to review us so kindly! A nice reward for all our team! Cheers, Nassiba
      Responded September 11, 2018
      The Pavilion Hotel
      10.0
      Exceptional
      Roger from Australia
      Couple
      Double Room
      Stayed 2 nights in August 2018
      excellent hotel”
      great location. staff are friendly and very efficient. hotel clean and in great condition. lovely French style with modern amenities. comfy beds and rooms and the 2 pools are relaxing and clean.
      Reviewed August 21, 2018
      Dear Roger, Many thanks for the kind compliments, especially for our team! Very flattered! Cheers, Nassiba
      Responded August 22, 2018
      The Pavilion Hotel
      9.2
      Exceptional
      Quang from Hong Kong
      Business traveler
      Twin Room
      Stayed 3 nights in April 2018
      Beautiful Hotel in the Center of Phnom Penh”
      Really enjoyed my stay there! French villa, surrounded by trees and palms. Interiors a bit outdated, but adding to the charme of this place. Will come back!!
      Reviewed August 20, 2018
      Dear Quang, Thank you very much for you nice review! Looking forward to having you back here with us! Cheers, Nassiba
      Responded August 22, 2018
      The Pavilion Hotel
      9.2
      Exceptional
      Caoilfhionn from United Kingdom
      Couple
      Superior Double Room
      Stayed 3 nights in August 2018
      Clean friendly oasis in centre of city”
      Staff were very friendly and helpful. This was a former veteranian institute so retains its french charm. Restaraunt is al fresco but shaded by lush tropical trees. Clean. The let us come back on the final day and leave our backs even though we were not staying over on the way back. They remembered who we were which given the number of guests they have was a nice touch. If you tell them it's your honeymoon the will put fresh flowers in your room. Free bottled water and massage at their basic spa with our room.
      Reviewed August 19, 2018
      I am so happy you liked our little place. Hope to have you try our sunset cruise next time you come. Cheers, Nassiba
      Responded August 22, 2018
      The Pavilion Hotel
      10.0
      Exceptional
      Joseph from Thailand
      Group
      Superior Double Room
      Stayed 3 nights in August 2018
      Great rooms”
      Nice large rooms with a good shower. Great location. They offer a free river cruise. No complaints
      Reviewed August 10, 2018
      Dear Joseph,we are happy that you liked your stay with us. Hope you come again to stay with us. Nassiba
      Responded August 13, 2018
      The Pavilion Hotel
      10.0
      Exceptional
      Alex from United Kingdom
      Couple
      Double Room
      Stayed 1 night in July 2018
      The best hotel in Phnom Penh”
      I have been to Phnom Penh three times now and this is by far the best hotel I have stayed in. They offer you a free 25 minute massage on arrival, as well as a free river cruise running twice every evening. They also have a great breakfast menu. You can order as many dishes as you like, all included in the room price. They have two pools, beautiful communal areas and a great location in the centre of the city. The staff have all been friendly and extremely helpful. This hotel is a 10/10 in every aspect, I couldn't recommend it more highly!
      Reviewed August 01, 2018
      Dear Alex,this is really kind! We'll read your review at our next team meeting.Cheers, Nassiba
      Responded August 02, 2018
      The Pavilion Hotel
      10.0
      Exceptional
      Kate from Australia
      Couple
      Jacuzzi Guestroom
      Stayed 3 nights in July 2018
      Perfect”
      Great hotel in a good location. Tuk tuk at the door to take you anywhere . We had room 20 jacuzzi suite. Perfect to cool off after a hot day sight seeing..
      Reviewed July 30, 2018
      Dear Kate, Many thanks for the kind compliments, about our hotel! Very flattered! Cheers, Nassiba
      Responded August 02, 2018
      The Pavilion Hotel
      8.8
      Excellent
      MARCO from Myanmar
      Couple
      Superior Double Room
      Stayed 3 nights in July 2018
      Beautiful gem in Phnom Penh”
      I spent 3 nights at the Pavilion and I loved it! The pool/garden area is simply gorgeous - a true oasis in the middle of the city. Our room was in the main colonial villa just above the reception. The room was spacious, clean and pretty. The only thing I did not quite fancy was the mattress - too soft for my taste. Breakfast was à la carte and good, with enough choice. I definitely recommend this place!
      Reviewed July 30, 2018
      Dear Marco, Thank you very much for you nice review! We place toppers on top of the bed. If asked at reception we could remove the topper to get harder mattress. Hope you will come back to stay with us again! Cheers, Nassiba
      Responded August 02, 2018
      The Pavilion Hotel
      9.6
      Exceptional
      linda from Australia
      Couple
      Deluxe Double Room
      Stayed 2 nights in July 2018
      BEAUTIFUL & GREAT VALUE”
      A lovely place to base yourself in Phnom Penh - lovely large rooms with great balconies - fabulous pools (x2) - great breakfast
      Reviewed July 18, 2018
      Dear Linda, Thank you very much for your kind support and compliments for our small hotel! Come again and try our boat cruise on Mekong! Cheers, Nassiba
      Responded July 19, 2018
      The Pavilion Hotel
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