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The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur

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8.8

Excellent

2,728 reviews

2,728 reviews

Housekeeping28
Breakfast19
Food & Dining7
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Pavillion Mall

160 m

Pavilion Kuala Lumpur

190 m

Marvel Studios Ten Years of Heroes Malaysia

240 m

Seri Melayu

240 m

Top Room@Top Hat

240 m

Popular landmarks
Aquaria KLCC

350 m

KLCC Park

580 m

Jalan Alor

590 m

Petronas Twin Towers

820 m

Menara Kuala Lumpur

1.1 km

Closest landmarks
Fuze Club Kuala Lumpur

70 m

Pro Heal Dental

130 m

Embassy of the Philippines

180 m

California Fitness

230 m

BookXcess

330 m

The Ritz-Carlton, Kuala Lumpur

168 Jalan Imbi, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 55100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Kids club

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

7 travelers have booked today.

Value for money8.5
Distance to city center0.5km
Location rating9.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.0 km

Rooms available at The Ritz-Carlton, Kuala Lumpur

Excellent
Room comfort & quality

8.9

Two bedroom Suite, 2 Bedroom Suite, City view
...
  • Room size: 178 m²/1916 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Three Bedroom Suite, 3 Bedroom Suite, City view
...
  • Room size: 200 m²/2153 ft²
  • City view
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Executive Deluxe King Room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Club Executive King, Club level, Larger Guest room, 1 King
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Club Suite
...
  • Room size: 83 m²/893 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 68 m²/732 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Club Deluxe King, Club level, Guest room, 1 King, City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
The Ritz-Carlton Suite, 1 Bedroom Larger Suite, 1 King
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton, Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 480 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Ritz-Carlton, Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for a fee of 30 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Ritz-Carlton, Kuala Lumpur?

Start your mornings right, with the continental and buffet breakfast options offered at The Ritz-Carlton, Kuala Lumpur. Halal breakfast is available for guests. There's an additional charge of 65 MYR for adults and 32.5 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Ritz-Carlton, Kuala Lumpur?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Ritz-Carlton, Kuala Lumpur. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at The Ritz-Carlton, Kuala Lumpur?

On-site venues and convenient event services make The Ritz-Carlton, Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Ritz-Carlton, Kuala Lumpur?

Raja Chulan Monorail Station is the closest train, metro, or bus station, about 310 m away from The Ritz-Carlton, Kuala Lumpur.

What restaurants are nearby The Ritz-Carlton, Kuala Lumpur?

Restaurants including Nasi Lemak Mak Wanjor, Atmosphere 360 and Marini's on 57 are popular in The Ritz-Carlton, Kuala Lumpur’s neighborhood which is known as Kuala Lumpur City Centre.

What popular shopping places are close to The Ritz-Carlton, Kuala Lumpur?

Located in the Kuala Lumpur City Centre area, The Ritz-Carlton, Kuala Lumpur is close to great shopping choices like Suria KLCC, Parkson Kajang and The Weld.

What are popular attractions near The Ritz-Carlton, Kuala Lumpur?

Guests at The Ritz-Carlton, Kuala Lumpur can easily visit Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur located in the Kuala Lumpur City Centre area.

What popular natural sightseeing spots are close to The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur is located in the Kuala Lumpur City Centre area, which is famous for natural sightseeing destinations such as Jelutong Tree and Camp ground.

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Explore the neighborhood

What people love about The Ritz-Carlton, Kuala Lumpur

  • 10

    Exceptional

    "Family friendly rooms and ambience."

    Lim

    |

    October 14, 2022

  • 8.8

    Excellent
    Spaciousness

    "Very spacious apartment with the combination of modern and classic touch."

    Mohamed

    |

    October 6, 2022

  • 9.2

    Exceptional
    Breakfast

    "Breakfast is okay."

    Chua

    |

    October 5, 2022

Overall rating:

8.8

Excellent
2,728 reviews
Cleanliness
9.1
Facilities
8.7
Location
9.1
Read all reviews >
What travelers say they love:
Excellent service at their very best.
Ashraf from Bahamas
Family with older children
More about The Ritz-Carlton, Kuala Lumpur

More about The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur

For travelers who want to take in the sights and sounds of Kuala Lumpur, The Ritz-Carlton, Kuala Lumpur is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. Access is everything, and you'll get the most of while staying only 8.0 km from Terminal Bersepadu Selatan and its easy transportation options.
At The Ritz-Carlton, Kuala Lumpur, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service and daily housekeeping let you get the most out of your time at the The Ritz-Carlton, Kuala Lumpur. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at The Ritz-Carlton, Kuala Lumpur are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at The Ritz-Carlton, Kuala Lumpur are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Ritz-Carlton, Kuala Lumpur. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at The Ritz-Carlton, Kuala Lumpur. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that Kuala Lumpur has to offer! Be sure to visit Menara Kuala Lumpur located 1.0 km away, an item on every checklist of those who travel to Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Breakfast

30 mentions

Housekeeping

29 mentions

Food & Dining

17 mentions

Internet

17 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Malay

Accessibility

  • Access some room by interior corridor
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Lever handles on some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in all rooms
  • Room windows that open
  • Safety chains or latches on some guest room doors
  • Secondary locks on all room windows
  • Self-closing doors on some guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Van parking self-parking facility
  • View ports in some guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Li Yen

  • Cuisine: Cantonese
  • Menu: Buffet

The Cobalt Room

  • Cuisine: International
  • Menu: A-la-carte

The Lobby lounge

  • Menu: Buffet

The Patisserie

  • Cuisine: International
  • Menu: Buffet

The Library

  • Cuisine: International
  • Menu: Buffet
Location
168 Jalan Imbi, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 55100
Exceptional
Location

9.1

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.0 km 39 min drive
  • Kuala Lumpur International Airport (KUL)
    45.4 km 54 min drive

Public transportation

  • SBK15 Muzium Negara
    300 m
  • Raja Chulan Monorail Station
    310 m

Hospital or clinic

  • Pro Heal Dental
    130 m

Shopping

  • Pavilion Kuala Lumpur
    190 m

Convenience store

  • 7 Eleven
    140 m

Cash withdrawal

  • ATM
    190 m
What's nearby

Popular landmarks

  • Pavilion Kuala Lumpur
    190 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    310 m
  • Aquaria KLCC
    350 m
  • KLCC Park
    580 m
  • Jalan Alor
    590 m
  • Petronas Twin Towers
    820 m
  • Menara Kuala Lumpur
    1.1 km
  • Chinatown - Kuala Lumpur
    2.0 km
  • Central Market
    2.0 km
  • KL Bird Park
    3.0 km

Nearby landmarks

  • Fuze Club Kuala Lumpur
    70 m
  • Pro Heal Dental
    130 m
  • Pavillion Mall
    160 m
  • Embassy of the Philippines
    180 m
  • Pavilion Kuala Lumpur
    190 m
  • California Fitness
    230 m
  • Marvel Studios Ten Years of Heroes Malaysia
    240 m
  • Seri Melayu
    240 m
  • Top Room@Top Hat
    240 m
  • Pavilion Crystal Fountain
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Extra bed is not available at this property.
  • Only guest above 12 years old are allowed to access the Club Lounge.
  • Smart casual dress code is required at the Club Lounge.
  • The Club Rooms features 24-hour butler service and access to The Ritz-Carlton, Club Lounge for age 12 and above.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee480 MYR
  • Distance from city center0.5km
  • Travel time to airport (minutes)55

Extras

  • Breakfast charge (unless included in room price)65 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors20
  • Number of restaurants4
  • Number of rooms 365
  • Room voltage240
  • Year property opened1997
  • Most recent renovation2017

Parking

  • Daily parking fee30 MYR

Reviews of The Ritz-Carlton, Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.7
Location9.1
Room comfort and quality8.9
Service9.0
Value for money8.5
High score for Kuala Lumpur
Rating
9+ Exceptional (489)
8-9 Excellent (187)
7-8 Very Good (168)
6-7 Good (59)
<6 Below Expectation (58)
Time of the year
Mar - May (211)
Jun - Aug (235)
Sep - Nov (238)
Dec - Feb (277)
All guests (1,558)
All room types
All languages

Show reviews that mention 

Showing 961 verified guest comments
12345
10.0
Exceptional
Nadia from Malaysia
Couple
Deluxe King Room
Stayed 1 night in November 2021

Ritz Carlton Kuala Lumpur”

My booking was including dinner, so I called the hotel before my flight to ask about my dinner as my flight was delayed to 11.45pm and arriving at KLIA around 1.30am. I arrived at the hotel around 3.30am. Suprisingly, even at around 3 in the morning, they prepared my dinner and send it over to my hotel room. All the staff was very helpful and friendly. The hotel room was very clean and comfortable. The best service I ever had period. Thank you and well done Ritz Carlton Kuala Lumpur.

Reviewed December 03, 2021

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10.0
Exceptional
CHUN from Malaysia
Family with teens
Two bedroom Suite, 2 Bedroom Suite, City view
Stayed 1 night in December 2021

One of the largest two-bedroom suite in KL”

The largest two bedroom suite that we had ever stayed. Almost 2000 square ft. Two large bedrooms, a study room, a large living room, a kitchen with all electrical appliances that you can expect in an apartment. And 4 bathrooms! Service was top notch. Complimentary shoes shine during our stay (but don't forget to tip). A butler that answered phone call in less than 5 rings, with full enthusiasm. From making swimming pool reservation to getting our shoes polished. I was addressed more than once by my last name by different staff. They always put up their smiles and made us feel very welcomed. It's a shame that my family and I could only stay a night. But we will definitely return!

Reviewed December 06, 2021

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10.0
Exceptional
Nur from Malaysia
Couple
Deluxe King Room
Stayed 1 night in November 2021

I love everything!!!”

I love everything, got a free upgrade from deluxe king to club executive king. I love the afternoon tea (RM160 for 2 persons), I love the dinner & breakfast! The room is clean, spacious and beautifully decor. I love the full white marble bathroom 😍

Reviewed November 29, 2021

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10.0
Exceptional
YIN from Malaysia
Couple
Deluxe King Room
Stayed 1 night in December 2020

Very pleasant staycation”

the place is so tip top from the time you step into the lobby until the room and the breakfast at Colbat Room. only downside is we need to pay parking at RM12 each time you exit. There is no complimentary free parking. just take note and make better plans

Reviewed December 15, 2020

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10.0
Exceptional
Noor from Malaysia
Couple
Deluxe Twin Room
Stayed 1 night in November 2021

The best hotel in KL”

If you are looking for a hotel pls do stay here at Ritz Carlton. I had so much great experience staying there. The room was super neat, big, comfy, convenient and overall it is worth the money! dinner and breakfast was superb.. staff was friendly and treat you with care and kindness.. the bathroom is to die for. the bath tub is so big, the arrangement is so classy and elegant, the interior made your jaw drop. definitely will repeat..

Reviewed November 15, 2021

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10.0
Exceptional
Cecilia from Malaysia
Family with young children
Deluxe King Room
Stayed 1 night in July 2020

A TRIP THAT WAS SAFE & FUN!!”

The hotel followed strict SOPs and very cautious with their procedures. All their staffs were using mask and social distancing was well maintain within staff and guests. The swimming pool usage is done with bookings so no overcrowding. Temperatures are being checked prior entrance. Breakfast was brought to the room. My kids had a fun & safe holiday despite this Covid-19 on going. Its all due to the diligence of the hotel team. Thank you.

Reviewed August 06, 2020

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10.0
Exceptional
Sulis from Indonesia
Business traveler
Deluxe King Room
Stayed 1 night in January 2019

Nice Hotel & Good location to stay”

The Hotel is just walking distance to Pavilion, Bukit Bintang, surrounded by many local food. Hotel is Nice, the bed is comfortable, but I think for Ritz Carlton the twin bed is so small, staff is helpful, food is perfect.

Reviewed January 30, 2019

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10.0
Exceptional
WAI from Malaysia
Family with young children
Deluxe King Room
Stayed 2 nights in February 2022

Great Stay!”

The experience with Ritz Carlton was great. The room was nice, bed was comfortable. Staffs were friendly & helpful. Location is good. Within walking distance to Pavilion, and other eateries. Will visit again.

Reviewed February 14, 2022

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10.0
Exceptional
BARBARA from Malaysia
Family with teens
Two bedroom Suite, 2 Bedroom Suite, City view
Stayed 1 night in June 2020

Perfection”

Was a wonderful stay. Rooms were absolutely divine. My daughter really loved her stay. Service was fantastic. Really a beautiful, spacious, clean and beautiful place to stay. The views were good too.

Reviewed August 06, 2020

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10.0
Exceptional
Sophia from Malaysia
Family with young children
Deluxe King Room
Stayed 1 night in April 2022

The best butler Linda!”

Celebrated husband's bday during Ramadhan and i requested for some decoration. Linda, our butler went out of her way with balloons, 2 elephants & a cake tower (made out of towels of course)& a small birthday cake we've been here before for our honeymoon but we didnt get as much effort as this. Gosh I hope we could request butlers when booking a room coz Linda is truly the best👍❤️

Reviewed April 22, 2022

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10.0
Exceptional
afidzah from Malaysia
Family with young children
Deluxe King Room
Stayed 1 night in November 2021

5 star for everything”

The best service from the moment we offloaded our bags at the lobby till check out, we were greeted by the staffs with their warm smile and best service. not even 1 second I felt non existed to the staffs, they were always there giving helps and attentive to our every needs. will definitely come again to destress ourselves from our busy work schedule.

Reviewed November 15, 2021

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10.0
Exceptional
Muhammad from Malaysia
Group
Deluxe King Room
Stayed 1 night in October 2021

Top Notched ”

My first experience at RCKL, staff very friendly and helpful. Room very clean and comfy and I love the dinners in bed menu. Biggest compliment to them. Worth to spend 💯

Reviewed November 02, 2021

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10.0
Exceptional
Shohei from Japan
Group
Stayed 2 nights in November 2019

Wonderful hotel ”

We stayed at Ritz for 2 nights with the Club lounge access room. Staffs are friendly, very attentive and helpful! Especially the manager who looked after us very well. Even though we checked out, they were very welcoming to let us into club lounge until going to the airport! I was so blessed. Defo I’ll be back!

Reviewed November 06, 2019

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10.0
Exceptional
Nurrazin from Malaysia
Group
Three Bedroom Suite, 3 Bedroom Suite, City view
Stayed 1 night in December 2020

The best bachelorette !”

We had an excellent time at ritz carlton KL. Our butler, ester is really accomodating for accepting our surprise plan for our bride to be. The staff are all very helpful. We will never forget our ladies night at Ritz Carlton. Thank you so much ♥️

Reviewed December 20, 2020

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10.0
Exceptional
Thiruvarasu from Malaysia
Couple
Deluxe King Room
Stayed 1 night in October 2021

The best”

The best hotel service that I've experienced so far. I booked the room for proposal event for my gf. The staff in charge handled everything from a to z excellently. They even upgrade my suite. And first time I experienced a real cobbler service.

Reviewed November 23, 2021

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10.0
Exceptional
Shi from Malaysia
Couple
Deluxe King Room
Stayed 1 night in December 2021

Recommend! ”

Location is superb. Quick access to Bukit Bintang shopping mall. Staff are so polite. Breakfast is also served with variety. Room accessories are complete. Cleanliness is well care. Most important is the special arrangements that request by us has fulfilled. Great experience and definitely highly recommended.

Reviewed December 20, 2021

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10.0
Exceptional
Walter from Cambodia
Family with teens
Deluxe King Room
Stayed 1 night in July 2019

Excellent hotel , amazing service and details from staff I ”

The details are incredible, the check in and room service amazing experience The executive staff , specially Mr, Mohammad Atiq ,went beyond expected when bringing small birthday at midnight for my wife .They all sang along with us the HB song

Reviewed July 28, 2019

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9.6
Exceptional
Alia from Malaysia
Couple
Deluxe Twin Room
Stayed 1 night in November 2021

Weekend Gateway”

Literally 5 minutes walk to the Pavilion. The drive there is a bit of a hassle due to the location. Weekend traffic jam but once you have arrived there you already forget the hassle. All staff is super helpful and friendly. Check in and check out is smooth. Room is clean and huge. I book delixe twin room. Which comes with dinner and breakfast. Variety of food and they are delicious. I would come here again.

Reviewed November 29, 2021

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10.0
Exceptional
wan from Malaysia
Family with teens
Deluxe King Room
Stayed 1 night in November 2021

Exceptionall”

The staff are friendly and helpful. The food awesome. The room are clean. Checking process was smooth and fast. Will come again :)

Reviewed November 24, 2021

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10.0
Exceptional
Nicolaas from Indonesia
Business traveler
Deluxe King Room
Stayed 2 nights in October 2019

Best of all Hotel to stay”

Everything is great about this hotel. Big room and very comfy, the bathroom is also very big. The staff is nice, with nice breakfast. Location wise, very near to Paviliun shopping mall and Bukit Bintang street food.

Reviewed October 30, 2019

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