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Swimming pool [outdoor], The Robertson Kuala Lumpur in Kuala Lumpur
Premier One-Bedroom Suite - Interior view, The Robertson Kuala Lumpur in Kuala Lumpur
a large pool of water surrounded by trees, The Robertson Kuala Lumpur in Kuala Lumpur
Lobby, The Robertson Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], The Robertson Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], The Robertson Kuala Lumpur in Kuala Lumpur
Swimming pool, The Robertson Kuala Lumpur in Kuala Lumpur

Removed from saved list

8.1

Excellent

4,451 reviews

4,451 reviews

Housekeeping115
View56
Check in/Check Out17
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Grocery Store

60 m

St. Anthony Church

100 m

Jalan Sayur Food Street

130 m

Bus terminal supermarket

330 m

Puduraya Bus Station Left Luggage Office

400 m

Popular landmarks
Jalan Alor

610 m

Chinatown - Kuala Lumpur

860 m

Menara Kuala Lumpur

900 m

Central Market

1.0 km

Pavilion Kuala Lumpur

1.1 km

Closest landmarks
Neuropsy Clinic

140 m

Klinik Dr. Gigi @ Pudu

140 m

Tung Shin Hospital

140 m

Tung Shin Academy Of Nursing

140 m

Chinese Medical Division

180 m

The Robertson Kuala Lumpur

The Robertson, No 2, Jalan Robertson, Bukit Bintang, Kuala Lumpur, Malaysia, 50150 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Kuala Lumpur

Airport transfer

Excellent view

200 meters to public transportation

Inside city center

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Sauna

Swimming pool [outdoor]

Cash withdrawal

Hot tub

This property is in high demand!

39 travelers have booked today.

Value for money8.2
Distance to city center0.3km
Location rating8.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.9 km

Rooms available at The Robertson Kuala Lumpur

Premier Two-Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Premier One-Bedroom Suite
...
  • Room size: 55 m²/592 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Executive One-Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 queen bed & 1 single bed
Enter dates to see prices
Deluxe Three Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Deluxe Two-Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 queen bed & 2 single beds
Enter dates to see prices
Two-Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • 2 bedrooms
Enter dates to see prices
Apartment
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices
Royal Suite
...
  • Room size: 70 m²/753 ft²
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Robertson Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to The Robertson Kuala Lumpur?

The Robertson Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 140 MYR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Robertson Kuala Lumpur has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the serviced apartment.

Is breakfast offered at The Robertson Kuala Lumpur?

Wake up to a great à la carte breakfast at The Robertson Kuala Lumpur. A selection of food types including western and halal breakfast options is available for guests.

What are my dining options at The Robertson Kuala Lumpur?

The Robertson Kuala Lumpur features 6 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at The Robertson Kuala Lumpur?

The Robertson Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to The Robertson Kuala Lumpur?

The closest train, metro, or bus station is MR4 Hang Tuah, 470 m away from The Robertson Kuala Lumpur.

What restaurants are nearby The Robertson Kuala Lumpur?

The Robertson Kuala Lumpur is located in Bukit Bintang, famous for good restaurants such as Vcr, Havana and Nasi Ayam Hainan Chee Meng.

What popular shopping places are close to The Robertson Kuala Lumpur?

Shopping options in The Robertson Kuala Lumpur’s Bukit Bintang neighborhood include Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near The Robertson Kuala Lumpur?

The Robertson Kuala Lumpur is located in Bukit Bintang area, which is famous for attractions such as Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

See map

Explore the neighborhood

What people love about The Robertson Kuala Lumpur

  • 10

    Exceptional
    Cleanliness

    "Clean, complete facilities, best view and easy access to go to everywhere around city 👍🏻⭐️"

    Marzian

    |

    January 20, 2023

  • 10

    Exceptional
    Cleanliness

    "Nearby berjaya times square, clean, spacious and comfortable."

    Nurul

    |

    January 2, 2023

  • 10

    Exceptional
    Location

    "Good location."

    Cita

    |

    January 1, 2023

Property ranking|Compared to 8,323 Kuala Lumpur properties
See all rankings
Couples review score
8.7/10
Room size
61 sqm.
Location score
8.7/10
Service score
8.3/10
Better than
97
%
of Kuala Lumpur properties
Bigger than
96
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Overall rating:

8.1

Excellent
4,451 reviews
Cleanliness
8.1
Facilities
8.2
Location
8.7
Read all reviews >
What travelers say they love:
Good location for food, walking to walk around.
Hyrex from Singapore
Solo traveler
More about The Robertson Kuala Lumpur

More about The Robertson Kuala Lumpur

The Robertson Kuala Lumpur

Get the most from an urban escape in Kuala Lumpur when you book a room at The Robertson Kuala Lumpur. Located right in the city center, The Robertson Kuala Lumpur saves you time and travel by letting you wake up right in the heart of the best neighborhood. Conveniently located only 7.4 km from Terminal Bersepadu Selatan, a stay at The Robertson Kuala Lumpur adds efficiency to your trip with easy city access and diverse day trip options.
Have a hassle-free trip while enjoying the services and amenities offered by The Robertson Kuala Lumpur. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Getting from and back to the airport can be easily arranged with the serviced apartment's airport transfer services. Guests can enjoy free parking right at the serviced apartment.
Front desk services including concierge service and luggage storage can assist with your needs. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by serviced apartment.
Enjoy the services offered at The Robertson Kuala Lumpur from the convenience of your guestroom. For your comfort, some rooms at the serviced apartment are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Robertson Kuala Lumpur even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the serviced apartment. A variety of convenient and tasty dining options are waiting for you at the serviced apartment, for whenever you get hungry. If you're picky about eating, don't worry! The Robertson Kuala Lumpur has a selection of cuisine types including halal options. Light snacking is available day or night with the serviced apartment's vending machines.
Recreational facilities at The Robertson Kuala Lumpur are designed for escape and relaxation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience all the sights and local attractions of Kuala Lumpur with The Robertson Kuala Lumpur as your base. Don't forget to stop by Menara Kuala Lumpur located 890 m away, where everyone who visits Kuala Lumpur wants to have their photo taken.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 94% of the city's accommodation.
Facilities at this serviced apartment are rated higher than 95% of other accommodations in the city.
Ranking higher than 95% of the city's accommodations options, this is a great choice for location.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

6 mentions

Swimming Pool

5 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Convenience store
  • Elevator
  • Luggage storage
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Kids facilities
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Blackout curtains
  • Closet
  • Clothes rack
  • Desk
  • Dining table
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Individual air conditioning
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Private apartment in building
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate living room
  • Shower
  • Slippers
  • Socket near the bed
  • Sofa
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Walk-in shower
  • Washing machine
  • Wi-Fi [free]
  • Window

Location

The Robertson, No 2, Jalan Robertson, Bukit Bintang, Kuala Lumpur, Malaysia, 50150
Excellent
Location

8.7

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    16.9 km
  • Kuala Lumpur International Airport (KUL)
    44.8 km
Public transportation
  • LRT Train Station - Plaza Rakyat
    250 m
  • SBK17 Merdeka
    350 m
Hospital or clinic
  • Neuropsy Clinic
    140 m
Shopping
  • Pavilion Kuala Lumpur
    1.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Jalan Alor
    610 m
  • Chinatown - Kuala Lumpur
    860 m
  • Menara Kuala Lumpur
    900 m
  • Central Market
    1.0 km
  • Pavilion Kuala Lumpur
    1.1 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.3 km
  • Aquaria KLCC
    1.4 km
  • KLCC Park
    1.7 km
  • Petronas Twin Towers
    1.7 km
  • KL Bird Park
    1.8 km
Nearby landmarks
  • Grocery Store
    60 m
  • St. Anthony Church
    100 m
  • Jalan Sayur Food Street
    130 m
  • Neuropsy Clinic
    140 m
  • Klinik Dr. Gigi @ Pudu
    140 m
  • Tung Shin Hospital
    140 m
  • Tung Shin Academy Of Nursing
    140 m
  • Chinese Medical Division
    180 m
  • Western Medical Division
    230 m
  • STA Travel
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Parking spaces are limited. One unit is entitled to one free parking lot only.
    Check-in starts from 03:00 PM onwards. Please contact the property directly for more information.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • A security deposit of MYR 150 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until02:00
  • Check-out from08:00
  • Check-out until11:00
  • Reception open until02:00
Getting around
  • Airport transfer fee140 MYR
  • Distance from city center0.3km
  • Travel time to airport (minutes)50
The property
  • Non-smoking rooms/floorsyes
  • Number of floors46
  • Number of restaurants6
  • Number of rooms 50
  • Room voltage240
  • Year property opened2018

Reviews of The Robertson Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.1
Facilities8.2
Location8.7
Service8.3
Value for money8.2
High score for Kuala Lumpur
Rating
9+ Exceptional (467)
8-9 Excellent (103)
7-8 Very Good (136)
6-7 Good (70)
<6 Below Expectation (214)
Time of the year
Mar - May (154)
Jun - Aug (171)
Sep - Nov (322)
Dec - Feb (343)
All guests (2,530)
All room types
All languages

Show reviews that mention 

Showing 990 verified guest comments
12345
10.0
Exceptional
Dayang from Malaysia
Couple
Premier One-Bedroom Suite
Stayed 2 nights in August 2020

Lovely escape at the heart of KL city”

I stayed 2 nights in a one-bedroom apartment to celebrate my 1st wedding anniversary, and I must say everything exceeded my expectation. It was worth every penny because this place is amazingly well equipped with kitchen appliances, washing machine, fridge, a nice dining table and a cozy living room section where you can watch TV all night long. The lovely interior makes you feel right at home and the cleanliness just took my worries away while enjoying my stay amid pandemic. The check-in & check-out process was a breeze and the staff was friendly and accommodating. There is a wide array of dining options nearby from Mamak restaurant, coffee shops to Western cuisines and also 24 hours convenient store where you can buy some of your essential items. Places of attractions like Jalan Alor, Bukit Bintang and Berjaya Time Square are easily walkable. Needless to say, this place is a hidden gem in the heart of KL city. Would come back soon!

Reviewed August 13, 2020

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We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Responded October 19, 2020
The Robertson Kuala Lumpur
10.0
Exceptional
Alicia
Group
Deluxe Two-Bedroom Suite
Stayed 1 night in October 2019

Affordable and Comfortable, Definitely Value for Money”

Firstly, the purpose of my booking was for a night stay as my flight landed in late at night. The staff was very kind to provide guidance when I called to inform of the probability of checking-in later than 12.00 p.m. When we arrived at the reception area, the staffs on duty welcomed us warmly and provided us with clear instructions of the usage of cards given and the access to facilities. I am added to a WhatsApp group for any queries or problems faced regarding and along our stay. My family and I were extremely happy with the ambience and cleanliness of the rooms as well as the washroom. Basic toiletries and facilities such as the iron, hairdryer and washing machine were also provided. We were even provided Netflix for entertainment during our stay, so all in all, it is a worth it experience to stay at The Robertsons. We will definitely book again if we are to visit KL in the near future.

Reviewed November 17, 2019

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10.0
Exceptional
Felix from Malaysia
Solo traveler
Premier One-Bedroom Suite
Stayed 1 night in June 2019

In a penthouse above the city with the best Staff - Could not be more happy”

The apartment was big, very clean, cozy (sitting on the couch at night with a Laptop and looking over the glowing City is hard to beat) and absolutely worth the money. The view from the roof is breathtaking, pool is nice and most importantly the staff was phenomenal. Friendly, helpful, accommodating ... could not ask for more. Location is 10m by foot away from the Pavilion and all it's malls but the 10 min are through a fantastic street full of street food and stall that is busteling at night. The only reason to not stay here is if you cannot be bothered to make your own bed for 2 min as there is no daily rooms service. 10/10 location absolutely lucky find!

Reviewed July 06, 2019

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10.0
Exceptional
kilik from Malaysia
Couple
Premier One-Bedroom Suite
Stayed 2 nights in March 2021

Recommended”

I had check in at The Robertson for several times which is at least once every month,with 4 different host..from my opinion,maple home will be my 2nd choice host between 4 host that i dealed b4,based on the price and satisfaction on the stay..deposit rm150(cash)..parking provided..the room is clean and consider big,but the bed only queen bed..no silly smell,kitchen also comfortable for light cooking,provide with complete set like pant,pot,knife,and so on..Got smart tv with netflix and youtube,which is good 4 me bcause u will not getting bored during your stay because other facilities like pool and gym are close due to pandemic..i can relax and calm my mind by doing light cooking and enjoy watching movie with my wife..only the check out time im not satisfied because between 11.00am to 12.00pm..after 12.00pm they charge you rm50..

Reviewed March 15, 2021

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We are thrilled to have you as part of the Maplehome family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Responded May 18, 2021
The Robertson Kuala Lumpur
10.0
Exceptional
Davindran from Malaysia
Couple
Executive One-Bedroom Suite
Stayed 1 night in December 2021

Worth every penny!”

Everything was smooth from check in untik check out. The unit was clean and all the facilities were accessible. The security level is very high thanks to the lobby and parking access cards. The staffs from the receptionists, security guard and the pool guard were very helpful and approachable. The whatsapp group created made it more convenient for us to channel our enquiries. Recommendations for improvement: Provide more plug point near the bed. It would be better if the room comes with a mirror too. The only mirror was in the bathroom.

Reviewed December 16, 2021

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10.0
Exceptional
Tan from Malaysia
Family with young children
Premier Two-Bedroom Suite
Stayed 1 night in November 2019

Great stay short stay.”

Last minute booking. Found a gem in the heart of KL. The facilities are excellent. The security is very focus and polite in directing you to check-in till check-out. There is 7-Eleven and food store within the walking distance which is very convenient. For this price, I have got 2 queen size bed to accommodate my family, which we are very satisfied. Although the room is not that spacious, the beds provided the best comfort and we have no complaint about it. Will definitely come back again.

Reviewed November 04, 2019

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10.0
Exceptional
Maibelle from Philippines
Couple
Premier One-Bedroom Suite
Stayed 1 night in November 2019

Affordable and good quality stay”

We were saving for hostel and accommodation as we are backpackers, as for our last day of backpacking - we decided to splurge a little. Glad we stumble upon this deal. Totally affordable and would not have ruin our strict allocation of budget. Very nice and clean accommodation with all the right amenities that you might need, from the kettle, to the stove, to the fridge - I must say I miss having the privacy being deprive of it from room sharing so it was a treat not hearing any noise but just the silence of finally enjoy a comfy bed again.

Reviewed November 15, 2019

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10.0
Exceptional
Kah from Malaysia
Couple
Premier One-Bedroom Suite
Stayed 2 nights in April 2022

Very good value for money”

Prime location, extremely efficient management (Maple Homes), apartment was clean with a parking space. We requested extra toilet paper and hair dryer 2 separate times which were delivered within an hour every time. I am a light sleeper and I was surprised to be able to sleep in their bed perfectly. They also have blackout curtains. One problem though is the smell of the toilet which I believe is coming from the drainage. Switch off the ventilator and cover the drainage then problem is solved.

Reviewed June 03, 2022

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10.0
Exceptional
Daniel from Malaysia
Solo traveler
Premier One-Bedroom Suite
Stayed 1 night in July 2020

The place is clean and neat. Location is very convenient to move around city area. ”

Maple Home welcome guest in a very great reception. The stay here absolutely great and will sure come back again. Room is spacious and clean. There is more great if supply with mineral water. Overall, this should be among the best stay for residence type of accommodation. Will recommend to friends and relatives if their next KL holiday.

Reviewed August 01, 2020

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Thank you for the wonderful review and for taking the time to share your feedback with Maplehome. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. noted and thanks for the advises hope on your next visit we can improve our service Till we see you again :)

Responded August 02, 2020
The Robertson Kuala Lumpur
10.0
Exceptional
Sue from United States
Couple
Executive One-Bedroom Suite
Stayed 7 nights in April 2022

Perfect location ”

This serviced apartment is situated in a short walking distance to Chinatown, time square and jalan Alor. If you don’t want to walk, there a bus stop a few steps away. We were very fortunate to find this place to stay for 7 days. We enjoyed the sauna and the huge Olympic size swimming pool. Although we didn’t do any cooking, the kitchen was nicely stocked with everything you need to cook. There’s a nice small grocery store downstairs and coffee shop and Indian and Mediterranean restaurant next door. We tried both the Indian and the Mediterranean restaurants. They were both very good. The staff at the Robertson’s were very helpful. We will definitely stay here again if we visit KL.

Reviewed April 26, 2022

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10.0
Exceptional
Siew from Malaysia
Business traveler
Deluxe Two-Bedroom Suite
Stayed 1 night in October 2020

Satisfied ”

Coming for business travel and thankful that what we receive for the reservation was beyond our expectations. The staff at the Maplehome reception was friendly and helpful. Rooms are comfortable and spacious, come with speedy internet access. Location are convenient and easy to get delicious food either Grab food or restaurant downstairs. Will book again for next travel. Thanks for the awesome hospitality.

Reviewed October 24, 2020

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Thank you for leaving such a nice review. We are glad that you and your family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

Responded November 21, 2020
The Robertson Kuala Lumpur
10.0
Exceptional
Mycus from Malaysia
Group
Deluxe Three Bedroom Suite
Stayed 1 night in March 2022

Great commodities ”

The apartment was well managed and clean. The location is good. The effort has been put into ensuring guests have a good stay. The property was well maintained. A home away from home if required. Was a staycation to celebrate friends birthday. We were all enjoying the stay there since the experience was extremely pleasant.

Reviewed March 30, 2022

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10.0
Exceptional
Mohamed from Singapore
Family with young children
Deluxe Three Bedroom Suite
Stayed 1 night in November 2019

Clean and nice hotel good location too”

The staff was super friendly and helpful the room was nice and clean near by shop like 7-11 and mini mart and dining area too just near the lobby area. We left an item on check out day and only realised when we stop near melaka contact the staff and they confirm item is with them and the will post back to us in Singapore... thank you so much for the extra mile service

Reviewed November 25, 2019

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10.0
Exceptional
Nigel
Couple
Premier One-Bedroom Suite
Stayed 2 nights in November 2019

Very good”

Exceptional stay, ( this is a serviced apartment not hotel ) easy check in just go to maple office under south building. Good friendly staff and good communication via what’s app. Appartment was clean well equipped and stunning view from the 45th floor. Pool gym and other facilities all clean and new would definitely stay again for the price

Reviewed November 07, 2019

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10.0
Exceptional
HAMIZAH from Malaysia
Business traveler
Premier One-Bedroom Suite
Stayed 1 night in April 2021

Great stay, strategic, welcoming!”

Maple Home staffs really did an amazing job in their service. They were responsive to my request and when I wasn't happy with the first room, staff suggested a new unit which really makes us very satisfied. However our unit doesn't provide cutleries (fork, spoon, knife) and that was unexpected. I'd be happier if this can be improved. A refundable deposit RM150 needed for unit keys. If you've no cash, there are 7eleven nearby with ATM. Definitely going to repeat the stay here cos I love it! Facilities are impressive.

Reviewed April 25, 2021

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Thank you for the wonderful review and for taking the time to share your feedback with Maplehome. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Responded May 18, 2021
The Robertson Kuala Lumpur
10.0
Exceptional
Nur from Malaysia
Couple
Premier Two-Bedroom Suite
Stayed 1 night in September 2019

Best stay ever!”

All facilities, the cleanliness, the staff treatments and all are superb! I couldn’t find any bad experience while staying here. I received free park too. I would like to recommend this property to all. Maple home @ The robertson is the most satisfying than others managements. I will keep coming. Thank you!

Reviewed September 22, 2019

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10.0
Exceptional
vera from Indonesia
Family with young children
Premier One-Bedroom Suite
Stayed 2 nights in October 2019

CLEAN AND COZY PLACE ”

awesome! i've stayed 2night with my fams for premiere suites by maple home.. u must self check in, but they're so kindly nd will help you everything you need.. this place so clean, strategic nd easy to go.. i think i'll be back here for my next trip.. so i recomended you guys!

Reviewed October 14, 2019

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10.0
Exceptional
Sadie from Vietnam
Couple
Premier One-Bedroom Suite
Stayed 1 night in September 2019

We had a wonderful 2 nights at the Robertson. ”

Wonderful location Easy to get a Grab Check in was quick and professional but please note that a 150myr refundable deposit is required. Very convenient with shops, restaurants and convenience stores on the ground floor. The pool is huge The room was as advertised and shown in the pictures The view from the 42nd floor is spectacular. The staff at Maple home work 24 hours so we could check out easily at 4:30 am We honestly had no complaints.

Reviewed October 04, 2019

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10.0
Exceptional
MUHAMMAD from Malaysia
Family with teens
Premier Two-Bedroom Suite
Stayed 1 night in September 2021

Worth the money but be prepared for the size of apartment”

I was very surprised with the actual apartment because it was different from what happened in the picture. Smaller than i thought. But overall, the experience using this apartment was quite enjoyable and very clean. And also, for the security. So goood! Hopefully will use this apartment later 👍

Reviewed September 19, 2021

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We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Responded September 20, 2021
The Robertson Kuala Lumpur
10.0
Exceptional
Darren from Malaysia
Couple
Executive One-Bedroom Suite
Stayed 1 night in February 2020

Spacious Modern Studio at The Robertson, KL.”

Many times stay here but 1st time under Maplehome Home. The location is Perfect went you plan visit KL. I’m Happy & Satisfied with the Studio. Overall is a good stay with Modern & Nice Studio Deco.. Everything is Superb.👍 Admin Front Desk was very ~ friendly, helvpful & Good Service.. Excellent with fast check In & Out within 5minit Done.👌 Defiantly will come back again. Very Recommended.👍 Thanks, Team Maplehome.💪

Reviewed February 12, 2020

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