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109 reviews
109 reviews
Very clean with soft bed.
The Inn is very safe, clean and basic.
This place is very near to the station in Italy which is one good point.
Near the train station and airport buses, a block again from the train station food court and it is very good place to eat.
A very good price the room was very clean also very close to the public transportation.
8.8
Location rating score
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Strategically situated in Termini Central Station, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Colosseum.
Family room
Daily disinfection in common areas
Daily disinfection in all rooms
English
Italian
Filipino
12 travelers have booked today.
| Value for money | 8.0 |
| Location rating | 8.8 |
| Nearest airport | Ciampino-G. B. Pastine International Airport (CIA) |
| Distance to airport | 13.2 km |
What is the closest train, metro, or bus station to The Shelter in Rome?
The closest train, metro, or bus station is Roma Termini Railway Station, 330 m away from The Shelter in Rome.
What restaurants are nearby The Shelter in Rome?
The Shelter in Rome is located in Termini Central Station, famous for good restaurants such as Himalaya's Kashmir, Formula Uno and Cotto Restaurant.
What popular shopping places are close to The Shelter in Rome?
Shopping options in The Shelter in Rome’s Termini Central Station neighborhood include Galleria Auchan, Rosario and Termini Art Gallery.
What are popular attractions near The Shelter in Rome?
The Shelter in Rome is located in Termini Central Station area, which is famous for attractions such as Basilica di Santa Maria Maggiore, Stazione Roma Termini and Basilica di Santa Maria degli Angeli e dei Martiri.
What popular natural sightseeing spots are close to The Shelter in Rome?
The Shelter in Rome is located within Termini Central Station, which makes it conveniently close to natural sights including Esquilino, Viminale and Parco dei Caduti del 19 Luglio.
10
"Very clean with soft bed."
A
|
January 4, 2023
8.8
"The Inn is very safe, clean and basic."
RICARDO
|
October 22, 2022
7.6
"This place is very near to the station in Italy which is one good point."
Chia
|
October 29, 2022
The Shelter in Rome
You'll love the exceptional convenience during your stay at The Shelter in Rome, located right in the heart of the city center, with an easy access to everything in Rome. The true local flavors and culture of Rome are yours with a stay at The Shelter in Rome, located just 1.2 km from the famous Colosseum.
Rooms at The Shelter in Rome are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have television to keep guests entertained. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Around the property
Venture outside the hotel and explore Rome. Photograph yourself in front of Pantheon located 2.1 km away, which people travel great distances to see. Learn about the city's art history with a day at Galleria Borghese located 1.9 km away, where you can see collections by famous artists.
Reasons to stay here
Spend less here on rooms than you would at 99% of other accommodations in the city.
Verified reviews score this hotel higher than 96% of accommodations in the city on value for money.
Travelers who stayed here really appreciated the location, scoring it better than 97% of the city's other options.
6.9
8.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Exceptional”
A very good experience . A very good price the room was very clean also very close to the public transportation. Elena is a nice person, she helped us to find the best places to visit . Thank you Elena and see you soon
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Good place ”
Close to rome ternini which is vital to get around Rome. Clean, smelled good, conformable except hard pillows. Best overall good place to stay.
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very good place, ”
Easy to get to everywhere as it is close to the station, located in a very interesting small courtyard so again it is quiet and safe, all in all highly recommended.
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Great location ”
Room was clean. Close to termini station. Host friendly and helpful for the most part but didn't respond to emails after we checked in and had some questions. Shower slow to drain. Good enough and we would stay there again.
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Exceptional”
Value for money, the most strategic location to start exploring the city. Airport bus stop at Termini just walking distance to this hotel. Everything is near and easy. Very accommodating host.
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Good”
Everything is good
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Grazie
right next to Roma Termini, clean room.”
If u want an accomodation that is extremely near to Roma Termini station, this is it. My son and I stayed in a triple room, with en suite shower room. What I like abt this place is: it's safe, v clean, bed is comfortable, with AC heater, TV, kettle, 3 wall powerpoints, clothes hangers, laminated floor board, few rooms avail so it's quiet, clean towels, strong shower pressure with hot water mixer, hair dryer, fridge, clean toilet n sink. Do bring your own amenities like shampoo n shower gel etc. There is no one attending to u during your stay so pls be independent. Do go to the Mercato Centrale food Hall for €1 espresso and food, avail from 10am to midnight. If u like 4 stars hotel, this accomodation is not for u. Its for those who can accommodate no frills service and a clean comfortable stay.
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Excellent”
It was value for money,near to all transportation, i would stay again the Mercato Termini market is across the street with great food choices.
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Good and cheap”
So we are a couple, the place is quiet but next to the train station, super convenient. Landlords (a couple) are so friendly and helpful. Nothing to complain for such a good price. In a safe street as well. Walking to different tourist spots in day and night times is not a problem.
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Exceptional”
Very accommodating staff..
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grazie
Nice choice with great location”
The location is superb. Room is cozy. Despite air conditioner was a bit loud and there was little mould in the bathroom, it is definitely a top choice for people with limited budget.
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Mixed feelings”
Our first impression was not good. Arriving to the enrtry of the house at 22:30 at night, pushing the bell of the shelter in rome and no one answered, with two kids on the street.before our arrival I have already informed the owner miss Elena for our arrival time, by phone, by email, by messenger but still no one was there to open the door for us. I tried to call her on her cell phone but no answer, i tried to call her through messenger, no answer. We were very anxious and i cannot tell for sure how much later Mr James showed up. Maybe 15 to 20 minutes but i thought it took hours. James is a friendly man, he explained us some basic things about Rome. The room was disant but the air condition was making a lot of noise and the temperature could not fall below 28-27 degrees. The bathroom was ok. The next Day we met REGGIE the receptionist (morning to adternoon), very nice guy. The Best thing about the aparrment is that it is very close to the termini Station where you can find busses and metro or taxi if you like. Comminication with the owners is not very easy, i have sent an sms to james to ask him about how to book a taxi because we had to leave for the airport at our departure at 4am but i didnt get an answer.
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Good Location ”
Close to termini station. Clean
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Trip to Italy”
This property is located in the heart of rome, near the attractions. Elena and Alyssa were very nice and welcoming to us. We love those things about this place. However, there’s a man that has been very rude to our group. We’ve been very patient during our stay, with no complains about the lack of hot water during our 3 days and 2 nights stay. They tried to fix the hot water situation but it didnt work for us. Location and value for money wise, i will recommend the place. However, one of the staffs can be a lot nicer not just to current customers but also to previous ones. We have checked out and asked if we can leave our bags while we are still touring the city. The ladies in the property agreed. When we got back to get our bags on a rainy night, we were very exhausted from the tour and the pouring rain so we decided to take a bit of a rest before catching our next train. The guy who was there for the night was very rude saying that we should not have left our bags and we don’t exist to them anymore as we have already checked out during the morning.
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Above average”
Location is infront of Terminal. But the area is fully crowded with people. Not at peaceful location. Acoda says all taxes included price but they charged us the city tax 8e for 4people at the frontdesk. Its just a room with a small fridge. Only one kettle was there. No soap, only shampoo pouch was there. So better bring your own. Or check and request the ppl to provide. Seams owner was very helpful. We requested to keep our luggage after checkout, they provided the reserve key and that way hassle-free to take your luggage all around your visit the whole rest of the day. Still you have clock room in the terminal just 100m walk for storage. Overall good experience and supportive staff n owner, atleast should have some facilities outside room for making some coffee or tea or heating some stuff, this way they can get more family customers.
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Unpleasant experience ”
Room was infested with dog lice and had to request for room transfer. Host accommodated but did not even apologise for the inconvenience caused. We had to move to a different apartment which is way better than with more functional bathroom and room.
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Awful customer service ”
Usually I don't leave negative reviews, but we were extremely unhappy with the customer service and I really want to share our experience. 1. It was +40C and the AC didn't work at all. Probably, it run out of gas. So the temperature inside the room was +31C. The "hotel" ( if you can call 4 rooms a hotel), doesn't have reception. We sent an email to the host complaining that it's extremely hot in the room, the bathroom didn't have lock and we didn't have breakfast. The host came explaining us that: "we are a family, so we don't have to lock the bathroom, the temperature is fine and breakfast isn't included. ( we ordered the room with a breakfast+ in addition there's a memo on the wall what is included in the breakfast.) We had 2 awful nights. Then, our son forgot his very expensive optical eyeglasses. We sent an email asking to return us the eyeglasses and promised to pay for the shipping. They've ignored us. I've sent 3 emails, tried to phone them, sent messages. Haven't received any response. I do understand that as hosts they don't have to respond, but as humans it isn't a good sign. There's absolutely nothing I can recommend, just stay away from the "hotel" if you can.
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Not recommend ”
How The room looks like darker and poorer than what the pictures show. And the bathroom is terrible! The door is hardly to use, and the facilities inside are really outdated. The pillows are just decorations which can not be used properly. Furthermore, the shelter located at an area not safety at all. The only good thing is that the staff filipino is really kind but he cannot give any advice.
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Better give exact timing to owner during check in”
The owner will not stay there to wait for you to check in. It took me an hour to wait for the owner to come for check-in. It's a good overall experience.
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Bad service”
Bad services No reception for checking in, have to wait like 30 min Hot water not working No napkins even requested
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