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Exterior view, The Waterfront Hotel in Kuching
Deluxe Twin - Bed, The Waterfront Hotel in Kuching
a large building with a clock on the side of it, The Waterfront Hotel in Kuching
Lobby, The Waterfront Hotel in Kuching
Lobby, The Waterfront Hotel in Kuching
Interior view, The Waterfront Hotel in Kuching
Interior view, The Waterfront Hotel in Kuching

Removed from saved list

8.8

Excellent

6,004 reviews

6,004 reviews

Housekeeping188
View168
Breakfast84
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - 10 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Textile Museum

40 m

Harmony Arch

60 m

Plaza Merdeka

60 m

Empress Studio

90 m

The Ranee Museum

100 m

Popular landmarks
Kuching Esplanade

260 m

Sarawak Museum

420 m

Chinese Museum

490 m

Cat Monument

1.2 km

Sarawak Orchid Garden

2.0 km

Closest landmarks
Main Post Office

70 m

Visitor's Information Centre, Kuching

80 m

Majid & Sons

190 m

Square Tower

210 m

Padang Merdeka Park

220 m

The Waterfront Hotel

68, Jalan Tun Abang Haji Openg, Kuching City Center, Kuching, Malaysia, 93000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kuching City Center part of Kuching, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Semenggoh Nature Reserve. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Located in heart of Kuching

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Workout and Leisure
Fitness center
Swimming pool [indoor]

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

BBQ facilities

This property is in high demand!

72 travelers have booked today.

Value for money8.6
Location rating9.3
Nearest airportKuching International Airport (KCH)
Distance to airport8.0 km

Rooms available at The Waterfront Hotel

Excellent
Room comfort & quality

8.7

Club Floor King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior King Suite
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Club Floor Twin Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Premier Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier King
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Premier Twin Room with View
...
  • Room size: 32 m²/344 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Premier Family
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Family
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Club Floor Family
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Waterfront Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Waterfront Hotel?

The Waterfront Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Waterfront Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kuching with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Waterfront Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at The Waterfront Hotel. There's an additional charge of 28 MYR for adults and 18 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Waterfront Hotel?

The Waterfront Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Waterfront Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Waterfront Hotel. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at The Waterfront Hotel?

On-site venues and convenient event services make The Waterfront Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 700 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Waterfront Hotel?

The Waterfront Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to The Waterfront Hotel?

The closest airport is Kuching International Airport, 7.9 km away from The Waterfront Hotel.

What restaurants are nearby The Waterfront Hotel?

Restaurants including Kopi O Corner, Ceylonese Restaurant and Swee Kang Ais Kacang are popular in The Waterfront Hotel’s neighborhood which is known as Kuching City Center.

What popular shopping places are close to The Waterfront Hotel?

Located in the Kuching City Center area, The Waterfront Hotel is close to great shopping choices like CityOne Megamall, The Spring Shopping Mall and Vivacity Megamall.

What are popular attractions near The Waterfront Hotel?

Guests at The Waterfront Hotel can easily visit Kuching Esplanade, Sarawak Museum and Chinese Museum located in the Kuching City Center area.

What popular natural sightseeing spots are close to The Waterfront Hotel?

The Waterfront Hotel is located in the Kuching City Center area, which is famous for natural sightseeing destinations such as Tanjung Sipat, Sama Jaya Nature Reserve and Ward Point.

See map

Explore the neighborhood

What people love about The Waterfront Hotel

  • 10

    Exceptional
    Bathroom

    "Clean room and bathroom, strong water pressure for shower, firm beds and aircon is cold - 4 aspects I consider crucial for a good hotel stay."

    Jacqueline

    |

    January 25, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Location good (within town area), staff friendly & the room is very clean (include wc)."

    Bunny

    |

    January 24, 2023

  • 9.2

    Exceptional
    Location

    "The location is perfect with the river side and nearby museums."

    Jerry

    |

    January 27, 2023

Property ranking|Compared to 729 Kuching properties
See all rankings
Room comfort score
8.7/10
Couples review score
8.9/10
Location score
9.3/10
Cleanliness score
8.9/10
Better than
99
%
of Kuching properties
Better than
96
%
of Kuching properties
Better than
95
%
of Kuching properties
Better than
92
%
of Kuching properties
Overall rating:

8.8

Excellent
4,791 reviews
Cleanliness
8.9
Facilities
8.6
Location
9.3
Read all reviews >
What travelers say they love:
- Wide buffet breakfast spread and tasted good too.
Rita from Malaysia
Family with young children
More about The Waterfront Hotel

More about The Waterfront Hotel

The Waterfront Hotel

When you are looking for comfortable and convenient accommodations in Kuching, make The Waterfront Hotel your home away from home. A stay at The Waterfront Hotel ensures an easy access to the lively city and all of its wonders.
The Waterfront Hotel provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuching can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Waterfront Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the The Waterfront Hotel. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Waterfront Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at The Waterfront Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Waterfront Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, The Waterfront Hotel can arrange to have groceries delivered to your doorstep. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at The Waterfront Hotel. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the salon. The many offerings at The Waterfront Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at The Waterfront Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Kuching, take some time to venture outside of The Waterfront Hotel. You're sure to want to visit Kuching Esplanade located 260 m away, among the most sought-after photographs for anyone visiting Kuching.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 95% of the city's other options.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

128 mentions

Housekeeping

84 mentions

Swimming Pool

57 mentions

Food & Dining

33 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Sauna
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alcohol
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Café Via Mare
  • Cuisine: Local
  • Menu: Buffet

Location

68, Jalan Tun Abang Haji Openg, Kuching City Center, Kuching, Malaysia, 93000
Exceptional
Location

9.3

Airports
  • Kuching International Airport (KCH)
    8.0 km
  • Tanjung Manis Airport (TGC)
    117.6 km
Hospital or clinic
  • Klinik Kesihatan Jalan Masjid
    270 m
Shopping
  • Satok Weekend Market
    2.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Kuching Esplanade
    260 m
  • Sarawak Museum
    420 m
  • Chinese Museum
    490 m
  • Cat Monument
    1.2 km
  • Sarawak Orchid Garden
    2.0 km
  • Cat Museum
    3.3 km
  • Semenggoh Nature Reserve
    17.8 km
  • Mount Santubong
    19.5 km
  • Sarawak Cultural Village
    21.5 km
  • Jong's Crocodile Farm & Zoo
    22.9 km
Nearby landmarks
  • Textile Museum
    40 m
  • Harmony Arch
    60 m
  • Plaza Merdeka
    60 m
  • Main Post Office
    70 m
  • Visitor's Information Centre, Kuching
    80 m
  • Empress Studio
    90 m
  • The Ranee Museum
    100 m
  • Brooke Memorial
    120 m
  • Sang Ti Miao
    130 m
  • Left And Right Artisan Handcraft
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee15 MYR
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)28 MYR
The property
  • Number of restaurants1
  • Number of rooms 208
  • Room voltage220
  • Year property opened2015

Reviews of The Waterfront Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness8.9
Facilities8.6
Location9.3
Room comfort and quality8.7
Service8.9
Value for money8.6
High score for Kuching
Rating
9+ Exceptional (941)
8-9 Excellent (289)
7-8 Very Good (335)
6-7 Good (90)
<6 Below Expectation (84)
Time of the year
Mar - May (418)
Jun - Aug (400)
Sep - Nov (426)
Dec - Feb (495)
All guests (4,791)
All room types
All languages

Show reviews that mention 

Showing 1,739 verified guest comments
12345
10.0
Exceptional
Abg from Malaysia
Business traveler
Premier King
Stayed 1 night in March 2019

The best expedition i’ve had in a hotel. The staff were super friendly ”

The staff wer super friendly and always willing to help. I feel like im at home. The food is super tasty, if i had more room in my stomach, i would have ordered more. The bathroom are super comfortable. Didnt feel any awkwardness when im doing my business and taking a shower. The view that i had in my hotel room was astonishing. Didnt know i could find peace by just staying in a hotel room. I would stay here again if i had the chance to. I would never missed it !

Reviewed March 27, 2019

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Dear Abg, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful for your patronage in addition to the very nice compliments extended. We are more than pleased to know that you had a wonderful stay in our room that offers scenic view of Kuching City and that you loved the services extended by our professional team. At the same time, it is always heartwarming to hear that our cooking was appreciated and we do hope that you also tried our Sarawak Laksa, which is one of our signature dishes here. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. Most reassuring indeed to know you will return if your travel brings you back to beautiful Kuching. Kind regards, Stefanie PR Manager

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The Waterfront Hotel
10.0
Exceptional
kyle from New Zealand
Family with young children
Stayed 9 nights in January 2019

Serious the Best Hotel Ive ever stayed at”

Stayed for 9 nights end of Jan and this place is amazing. The awesome breakfast alone was worth the daily rate (NZD 90) for 2Adults and 2 kids. The room was really nice and clean with a great view of the city. The staff are helpful and friendly. The location is perfect being part of a shopping mall with food court and 2 mins walk to the river with its amazing bridge and light show. Love Kuching and Love this Hotel.

Reviewed February 12, 2019

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Dear kyle, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful for your patronage in addition to the very nice compliments extended. We are more than pleased to know that you had a wonderful stay and that our service left you satisfied. At the same time, we are grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

Responded February 14, 2019
The Waterfront Hotel
10.0
Exceptional
Kanakambigai from Malaysia
Solo traveler
Premier Twin
Stayed 2 nights in May 2019

A stay to remember! ”

I went there 1 day before my birthday. N they made this birthday a memorable one. In my birthday, I received a surprise cake from the hotel! It was so lovely 😍. They don’t have to do anything special to get good reputation because their service is incredible enough to get them good reviews. I’m a vegetarian. Their buffet breakfast is one of the best I’ve ever had before! It fed me until dinner time! 😂 Cleanliness, location, staffs, etc.. amazing! Friendly and helpful crew of staffs! Overall, it’s the best choice I’ve made so far. Thank you The Waterfront Hotel team for making this trip memorable one.

Reviewed May 13, 2019

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Dear Kanakambigai, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful for your patronage in addition to the very nice compliments extended. We are indeed very grateful to learn of your pleasant experience during your stay with us and loved the attention to details and personal gesture extended by our professional team that exceeded your expectations. It is always heartwarming to hear that our hospitality left you feeling satisfied and that our cooking was appreciated. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. Looking forward to have you back with us again, see you soon! Kind regards, Stefanie PR Manager

Responded May 13, 2019
The Waterfront Hotel
10.0
Exceptional
zahkaria from Brunei Darussalam
Family with young children
Stayed 2 nights in December 2018

nice and great hotel”

hotel was perfect, great location,staff of the hotel very nice n frenly,Just one thing need to improve...i was staying in executive room, the rooms are nice but the problem is smelly when the first time i come in, The carpet need to be change, the smell from the room came from the carpet bcos it was an old carpet that havent been change or clean.

Reviewed January 05, 2019

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Dear Zahkaria, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful to know that you had a wonderful stay with us and that you enjoyed the convenient location. At the same time, we take note of your feedback on our room’s smell. We will certainly review your comments and we truly appreciate your input in providing us the opportunity to improve our service and product that reflect the true service by The Waterfront Hotel. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

Responded January 08, 2019
The Waterfront Hotel
10.0
Exceptional
Penny from Malaysia
Business traveler
Deluxe Twin
Stayed 3 nights in August 2020

Superb Part 2”

Its me again. (see my prev review)Satisfying with all the service, cleanliness, location, friendly staff ,etc. Hope to feel a real buffet style after The New Norm. A bit uncorcomfortable because im a solo /business traveller. Use to do all by myself including taking my own fodd.. Hahaha. .. well not a big deal actually. The food is delicious except no much choice (for breakfast).Will come again

Reviewed August 29, 2020

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10.0
Exceptional
hui from Malaysia
Family with young children
Premier Family
Stayed 1 night in May 2022

The Best Hotel”

The hotel is very clean, tidy, no smell, big space, nice facilities and friendly staffs. In some morei do request of simple decoration for bday then they did it with great!We all feel very happy with that especialy the kids. Nice view from the room also, can clearly see the Musuem and town. Very recomended hotel. Good job!

Reviewed June 10, 2022

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Dear Hui, We would like to thank you for staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you and the kids enjoyed the stay. Our Waterfrontiers will be delighted to read on your compliment of their service. Do book our river view rooms on your next visit as our River View rooms are as stunning as our City View rooms or more as they are facing the Sarawak River with majestic and historical buildings along it. We look forward to welcoming you back to The Waterfront Hotel in the near future! Kind regards, Sam Group MarCom Manager

Responded July 02, 2022
The Waterfront Hotel
10.0
Exceptional
HASIFAH from Malaysia
Business traveler
Premier Twin
Stayed 1 night in March 2022

Best hotel in Kuching”

We have stayed here multiple times. This place is so centrally located that it is easier to walk around to the riverbank to get food, or get a boat ride, buy souvenirs and shops. The breakfast is good with variety of food. The room is always clean and beautiful. No complaints from me. Perfect.

Reviewed May 28, 2022

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Dear Hasifah, We would like to thank you for continuing to support staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the stay and liked our convenient location to various places of interest and that we have a mall adjacent to the Hotel. It is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future! Kind regards, Sam Group MarCom Manager

Responded July 02, 2022
The Waterfront Hotel
10.0
Exceptional
Penny from Malaysia
Business traveler
Premier Twin
Stayed 1 night in August 2020

Superb.”

Cleanliness is superb, very nice facilities & satisfaction for toiletries provided . Location is at the heart of the city, people with no transport can go to shop nearby such as India Street, Masjid Darul Hana Bridge, Waterfront etc. For breakfast abit of so so, not use to this type of serving. Or is this a new norm? An assistant chef help us to select our food instead of we are taking by ourself, . There are no much options for breakfast as compare to other (for free breakfast option). But overall ok with friendly staff. Tqvm for your service. Felt like home

Reviewed August 29, 2020

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10.0
Exceptional
Samsuria from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in February 2019

Prime location. River view was superb and we can enjoy the waterfront view”

Family room with double bed at level 5 with no view at all with same level roof top. Suggest more family room facing river view. Nice food and main tain of room cleanliness. Front staff very helpful and kind.

Reviewed February 12, 2019

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Dear Samsuria, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more that pleased to read that you enjoyed our hotel and that you found yourself staying comfortably in our room. At the same time, we are grateful that you enjoyed the convenient location of this hotel. We do take pride in our location and the convenience it offers to our guests. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again! Kind regards, Stefanie PR Manager

Responded February 14, 2019
The Waterfront Hotel
10.0
Exceptional
Merziela from Malaysia
Family with young children
Premier Family
Stayed 1 night in January 2020

Short stay but worth it!”

Last min plan to checked in here.. juz tot of my kids to spend lil time to bring them for a swim..everything went smooth upon checking in n out, staff very friendly n nice, room very clean n facilities provided are adequate.will be coming back next time!

Reviewed January 27, 2020

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Dear Merziela, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us. It is always heartwarming to know that our hospitality left you feeling satisfied and that you will return if your travel brings you back to beautiful Kuching. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

Responded February 03, 2020
The Waterfront Hotel
10.0
Exceptional
ho from Malaysia
Group
Deluxe Family
Stayed 2 nights in February 2022

The best hotel in kuching ”

Highly recommended to stay in this hotel , so far this is the best hotel is stay during my trip to kuching . The room is clean , the staff is helpful and the location is great near shop , restaurant and tourist place .

Reviewed February 28, 2022

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10.0
Exceptional
Abby from Malaysia
Couple
Premier Twin Room with View
Stayed 3 nights in December 2021

Best hotel in town ”

Sent my parents to try stay at this hotel after my dad’s hospital appointment while waiting for their flight back home to Miri and they couldn’t say thank you enough because the hotel is in very good location, the room quality, the view of the waterfront straight from the hotel room, the food, the service etc. But most of all is they happy with their stay at the hotel. Worth every penny! ❤️

Reviewed December 17, 2021

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Dear Abby, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than grateful to know that you had a wonderful stay with us. Our team will be delighted to read your compliments on their hospitality. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager

Responded January 25, 2022
The Waterfront Hotel
10.0
Exceptional
VICKNESWARAN from Malaysia
Solo traveler
Deluxe Twin
Stayed 4 nights in January 2022

Excellent hotel”

I would highly recommend this hotel. Good location, very clean and helpful staff. Merdeka mall made it easier to shop and eat during rainy days. Easy parking facilities. If i am staying in Kuching, this hotel would definitely be my preference.

Reviewed January 15, 2022

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10.0
Exceptional
Goh from Malaysia
Couple
Stayed 4 nights in November 2021

The best choice”

I like it due to the friendly and helpful staffs, tiptop cleanliness, convenient as the mall is just besides the hotel, plenty of shops & foods to choose from. I have the river view, it was so beautiful at night. Highly recommended.

Reviewed November 08, 2021

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Dear Goh, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than grateful to know that you had a wonderful stay with us and that you enjoy the convenient location together with the amazing view. At the same time, it is heartwarming to know that you loved the services extended by our professional team. Our team will be delighted to read your compliments on their hospitality. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager

Responded November 10, 2021
The Waterfront Hotel
10.0
Exceptional
Ngien from Malaysia
Solo traveler
Premier King
Stayed 1 night in February 2022

Best Hotel in Kuching”

This is the 3rd time I've stayed at this immaculately maintained hotel, the first in 2017, and then 2020 and finally 2022. Very much impressed that cleanliness is still being held a top priority after all these years.

Reviewed February 24, 2022

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10.0
Exceptional
Nurul from Malaysia
Family with young children
Premier Family
Stayed 2 nights in February 2019

Awesome location, even more awesome staff.”

We booked family deluxe city view with breakfast. Good room size, nice breakfast, amenities works n good security using card access. We viewed the musical fountain briefly from level 4. Grab is easily booked at this hotel as is with other location in Kuching. Highly recommended just for their staff attentiveness and super nice hotel. Artrageous. Nice tagline.

Reviewed February 26, 2019

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Dear Nurul, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful for your patronage in addition to the very nice compliments extended. We are more than pleased to know that you had a wonderful stay and loved the attention to details extended by our professional team. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again! Kind regards, Stefanie PR Manager

Responded March 01, 2019
The Waterfront Hotel
10.0
Exceptional
Nasyrah from Malaysia
Family with teens
Premier Family
Stayed 2 nights in January 2022

Excellent”

Everything are excellent: the location, spacious room with ample room amenities, staff, room cleanliness. Walking distance to waterfront and shopping mall is below the hotel in case you get tired of spending time outdoor.

Reviewed January 25, 2022

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10.0
Exceptional
Ignasius from Malaysia
Couple
Premier King
Stayed 1 night in November 2020

The Best”

So far the best hotel i ever stayed in. I like the price, the location, the cleanliness & i love the breakfast,lot of options and it’s delicious. Definitely will recommend to friends and family.

Reviewed November 07, 2020

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Dear Ignasius, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a pleasant stay with us and it is our pleasure to have you as our guest. It is wonderful to know that the hospitality by the team exceeded your expectation. Once again, thank you for your recommendation and we look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

Responded December 18, 2020
The Waterfront Hotel
10.0
Exceptional
Aini from Malaysia
Business traveler
Deluxe Twin
Stayed 2 nights in January 2022

4 Star”

Except for the view and carpet, everything else are just good and well maintained. We got empty wall view (my bad, didn't choose the right view) The corridor's carpet has damped smell. Room amenities and cleanliness are good. Varieties buffet line.

Reviewed January 12, 2022

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10.0
Exceptional
SUHAILA from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in April 2022

Best Staff at Check In Counter”

The men staff who handle me during check in time was so helpful and kind.. hope the management will give him best staff award for this month ☺☺ n may Allah gives him all the best thing in this world...🥰🥰🥰

Reviewed April 17, 2022

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Dear Suhaila, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and it is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager

Responded May 09, 2022
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