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The Waterway Villa
The Waterway Villa
The Waterway Villa
The Waterway Villa
The Waterway Villa
The Waterway Villa
The Waterway Villa

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7.8

Very good

372 reviews

372 reviews

See map

7.8

Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Nearby landmarks
Sultan Abu Bakar Park 50 m
TF hypermarket 370 m
Bentong Gallery 530 m
Bentong Walk 570 m
Hospital Bentong 830 m
Bukit Indah park 980 m
Ulu perting recreational area 1.1 km
Padang Dataran Bentong 1.1 km
Sungai Marong Valley Park 1.2 km
Chamang Riverside Recreational Area 1.5 km

The Waterway Villa

PT 21564 , Batu 7 , Jalan Kuala Lumpur Lama, Bukit Tinggi, Bentong Town, Bentong, Malaysia, 28750 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Strategically situated in Bentong Town, allowing you access and proximity to local attractions and sights. As an added bonus, outdoor pool is provided on-site to conveniently serve your needs.

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Highlights

Inside city center

Front desk [24-hour]

Excellent view

Daily housekeeping

Garden

Facilities

Car park

Front desk [24-hour]

Swimming pool [outdoor]

Concierge

Wi-Fi in public areas

Family room

Security [24-hour]

Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Bentong every 29 minutes on Agoda.com
Value for money7.6
Distance to city center120 km
Location rating7.8

Rooms available at The Waterway Villa

Very good
Room comfort & quality

7.9

Glass Villa Deluxe Room
...
  • Garden view
  • Shower
  • 2 double beds
Enter dates to see prices
Stone Villa Family Suite
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 4 king beds
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Bali Villa Corner View Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed & 1 king bed & 1...
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Glass Villa First Floor Room
...
  • Garden view
  • 2 queen beds
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Glass Villa Ground Floor Room
...
  • Garden view
  • 2 double beds
Enter dates to see prices
Bali Villa Corner Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 4 double beds
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Bali Villa Suite
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 3 double beds
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Bamboo Villa
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 double bed
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Stone Villa Suite
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Deluxe Hill Villa
...
  • Room size: 50 m²/538 ft²
  • Garden view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Waterway Villa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to The Waterway Villa?

For those who wish to drive their own cars, The Waterway Villa has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at The Waterway Villa?

Start your mornings right, with the continental and buffet breakfast options offered at The Waterway Villa.

What are my dining options at The Waterway Villa?

The Waterway Villa features an on-site restaurant for your dining convenience.

What restaurants are nearby The Waterway Villa?

The Waterway Villa is located in Bentong Town, famous for good restaurants such as Old Town White Coffee, Al sheikh restaurant and The Hall Coffee Bar.

What are popular attractions near The Waterway Villa?

The Waterway Villa is located in Bentong Town area, which is famous for attractions such as Sultan Abu Bakar Park, Bentong Gallery and Bukit Indah park.

What popular natural sightseeing spots are close to The Waterway Villa?

The Waterway Villa is located within Bentong Town, which makes it conveniently close to natural sights including Kechara Forest Retreat, Chamang Fall and Chamang Waterfall.

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Explore the neighborhood

What people love about The Waterway Villa

  • 9.6

    Exceptional

    "The food is very delicious."

    Lee

    |

    September 8, 2022

  • 10

    Exceptional

    "Good place to spend time with family"

    Nedumaran

    |

    August 21, 2022

  • 9.6

    Exceptional

    "Nice place to chill!"

    Yvonne

    |

    July 29, 2022

Property ranking|Compared to 152 Bentong properties
See all rankings
Room comfort score
7.9/10
Room size
33 sqm.
Couples review score
7.9/10
Service score
8.4/10
Better than
98
%
of Bentong properties
Bigger than
90
%
of Bentong properties
Better than
85
%
of Bentong properties
Better than
84
%
of Bentong properties
Overall rating:

7.8

Very good
372 reviews
Cleanliness
8.2
Facilities
7.5
Location
7.8
Read all reviews >
What travelers say they love:
Recommend for team building and friends group party.
wai from Singapore
Family with young children
More about The Waterway Villa

More about The Waterway Villa

The Waterway Villa

The facilities and services provided by The Waterway Villa ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Parking is available and free, provided by the resort for guests with their own transportation. The helpful staff at the front desk can assist you with services including concierge service.
In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
Experience high-quality room facilities during your stay at The Waterway Villa. The resort provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at The Waterway Villa include a balcony or terrace, as part of the room design. The resort also provides guests with a refrigerator, bottled water and a coffee or tea maker in some rooms.
The Waterway Villa also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast.
To fill your days, be sure to check out the fantastic facilities offered at The Waterway Villa. The many offerings at The Waterway Villa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.


Reasons to stay here

This resort's food and dining score higher than 95% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.
This resort stands out for its staff and service, scoring higher than 83% of the city's accommodation.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Food & Dining

12 mentions

Swimming Pool

7 mentions

Breakfast

2 mentions

Internet

2 mentions

Languages spoken

  • English
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Swimming pool [outdoor]

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
Food and dining
Breakfast options
  • Asian
  • Continental
Location
PT 21564 , Batu 7 , Jalan Kuala Lumpur Lama, Bukit Tinggi, Bentong Town, Bentong, Malaysia, 28750
Very good
Location

7.8

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of MYR 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • The property reserves the right of admission.
  • Check-in is from 03:00 PM onwards. Early check-in is not allowed or may be subject to an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center120 km

The property

  • Number of restaurants1
  • Number of rooms 13
  • Year property opened2011
  • Most recent renovation2013
Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of The Waterway Villa from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.2
Facilities7.5
Location7.8
Room comfort and quality7.9
Service8.4
Value for money7.6
High score for Bentong
Rating
9+ Exceptional (57)
8-9 Excellent (35)
7-8 Very Good (31)
6-7 Good (13)
<6 Below Expectation (31)
Time of the year
Mar - May (35)
Jun - Aug (49)
Sep - Nov (41)
Dec - Feb (42)
All guests (348)
All room types
All languages

Show reviews that mention 

Showing 167 verified guest comments
12345
10.0
Exceptional
Ching from Malaysia
Family with teens
Glass Villa Ground Floor Room
Stayed 1 night in September 2020

Wonderful holiday @ Waterway Villa ”

A 2D1N getaway... it was a last minute decision so we chose this place as it only took about 1hour+ drive from KL. The moment when we checked in to the resort, we knew we made the right choice, we booked the glass house for the 5 of us, overall I must say all of us really love this place. The room was clean, spacious and very comfortable, the staff were very friendly and helpful (they were multi-tasking 🤭👍). 3 meals included in the package, afternoon tea after check in, dinner and breakfast. Simple local food, even there wasn't much choice but I must say the food was delicious, tried the kedondong juice, and it was oh so nice and refreshing! Personally, what I like the most about this resort: - very well maintained - room was very clean - swimming pool was also very nice and clean Keep it up, and we will definitely come back again!

Reviewed September 16, 2020

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9.6
Exceptional
John from Malaysia
Group
Glass Villa First Floor Room
Stayed 1 night in November 2021

Pleasant staycation!”

Fantastic staycation at the Waterway villa resort for one night. We stayed at Glass Villa First Floor, overlooked the durian trees with fresh air. Room: Spacious. Sparkling clean. Heater and strong aircon with all necessities toiletries available included the hair dryer. However, no indoor wifi and tv. Only public wifi at the restaurant or main reception. Glass villa is situated far and up on hill. The air is fresher and quiet. Outside the glass villa, there is a nice lake. Contact number was given for customer to contact reception to arrange for buggy service to go down from villa to reception. Meal: Breakfast buffet, tea break (with noodle, nuggets etc) and dinner buffet available. Lots of drinks such as all sorts of coffees, kedondong juice, honey green tea, milk, and Milo available. I particularly like honey green tea. Other activities: all jungle trekking and river tubing that supposed to be included in the package were canceled perhaps due to COVID-19? However, customers are still allowed to self explored the river and a simple trekking within 15mins away from the resort. Pretty safe and walkable. SOP: Each customer is supposed to scan mysejahtera and check their temperature before entering the premise. Recommended to station one staff to check and confirm each customer comply to the SOP as I noticed some of the customers did not wear mask when collecting their buffet meals from the common station. Some of the customers even coughing and NOT wearing mask!! CONS: I noticed some adult customers self bring wine and beers and placed it next to the common swimming pool. As far as I noticed, there is a sign or pool regulation particularly mentions NO glass/ wine should be allowed at the pool. Some customers did not even wear a proper swimsuit but just T-shirt and short pant (not the type of swimming pant). No staff is stationed to make sure this swimming pool regulation or ethics is followed and complied by the customers. I left the pool as I didn't feel pleas

Reviewed November 22, 2021

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10.0
Exceptional
Syasya from Malaysia
Family with teens
Glass Villa First Floor Room
Stayed 1 night in November 2021

Exceptional”

𝙉𝙞𝙘𝙚 𝙥𝙡𝙖𝙘𝙚 𝙛𝙤𝙧 𝙨𝙝𝙤𝙧𝙩 𝙩𝙧𝙞𝙥 𝙝𝙤𝙡𝙞𝙙𝙖𝙮 , 𝙚𝙭𝙥𝙚𝙘𝙞𝙖𝙡𝙡𝙮 𝙛𝙤𝙧 𝙠𝙡 𝙤𝙧 𝙨𝙚𝙡𝙖𝙣𝙜𝙤𝙧 𝙥𝙚𝙤𝙥𝙡𝙚 .. 𝙝𝙖𝙫𝙚 𝙛𝙧𝙚𝙚 𝙗𝙧𝙚𝙖𝙠𝙛𝙖𝙨𝙩 , 𝙩𝙚𝙖 𝙩𝙞𝙢𝙚 , 𝙖𝙣𝙙 𝙙𝙞𝙣𝙣𝙚𝙧 . 𝘼𝙡𝙨𝙤 𝙩𝙝𝙚 𝙨𝙩𝙖𝙛𝙛 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙫𝙚𝙧𝙮 𝙜𝙤𝙤𝙙 . 𝙑𝙚𝙧𝙮 𝙧𝙚𝙘𝙤𝙢𝙚𝙣𝙙 !

Reviewed January 14, 2022

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10.0
Exceptional
Aby from Malaysia
Couple
Bamboo Villa
Stayed 2 nights in November 2021

Staff behaviour is very professional 👏 ”

Personally for me whatever the service they are offering in the ads are completely met and that's what these kind of resorts are for, get away from city life and rejuvenate the engery nd get back to busy life. However I need to specifically mention the staff professional behaviour that's very rare in Malaysia. I would like to thank management for keeping the staff happy and they are taking care the guess with happy and welcoming face . Thank you again . Will come back for sure .

Reviewed November 17, 2021

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9.6
Exceptional
Mohamad from Malaysia
Couple
Bamboo Villa
Stayed 2 nights in September 2020

Recommended”

I stayed there for 2 nights in the bamboo villa. It was clean, the bamboos are well structured, well maintained, and quite artistic. The place is exquisite,I climbed up further the hill and I get a very picturesque view of greenery hills. The staff was very nice. I don’t have any complaint with the foods served because I’m not a picky eater and for me the foods are quite nice but they served the same foods everyday. The hotel also offered a few activities but I didn’t participate to any of it, because I went there to rest so I don’t have any comment towards their activities. If you want to stay there please prepare card and board games because you might have problems with your phone coverage and there is no tv in the room. You only can use their wifi at their lobby and if your room is close to their lobby.

Reviewed September 19, 2020

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10.0
Exceptional
Sheridan from Malaysia
Family with young children
Glass Villa First Floor Room
Stayed 2 nights in November 2021

My 3D2N getaway”

Check in was fast & the staff was very helpful. The room was clean & the service of the buggy was fast. Food was nice & there varieties of food been lay out. Definitely will come back again to stay.

Reviewed November 11, 2021

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10.0
Exceptional
aisyah from Malaysia
Group
Stone Villa Suite
Stayed 1 night in September 2020

Amazing place to stay. ”

The food is nice, the place is very calm and peaceful. The staff also nice they kept some food for us since we are bit late for dinner. Only the room dont have wifi and tv but the rest is nice and I love my staying there. Will come again soon.

Reviewed September 29, 2020

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10.0
Exceptional
Mohd from Malaysia
Couple
Bamboo Villa
Stayed 1 night in February 2019

No Regret”

Its is suitable for family, group or couple..During our stay, we will no longer worried about getting food, they provide breakfast, tea time, and dinner..The food cooked by Malays chef (1 local chef, 1Indo Chef).. There also have many scenary and the local attraction is commonly the forest and local food (Lemang Toki, Durian, Ani Patin)

Reviewed February 06, 2019

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10.0
Exceptional
Nasihah from Malaysia
Family with young children
Deluxe Hill Villa
Stayed 1 night in March 2022

Worth the money”

Food is good, facilities is good. However our room could be improved. The fan and light could be switch on together only so when we want to turn off the light at night, the fan will be off too.

Reviewed March 27, 2022

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10.0
Exceptional
Nurieka from Malaysia
Family with teens
Deluxe Hill Villa
Stayed 2 nights in March 2019

THE BEST RETREAT EVER”

love their environment, friendly service and facinated with their multi tasking. Nice weekend gateaway with family. Perfectly beautiful and worth for money. Overall is nice place for family and relaxing. Recommended.

Reviewed March 28, 2019

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10.0
Exceptional
erl from Malaysia
Group
Glass Villa Deluxe Room
Stayed 1 night in December 2018

Best place for relaxing”

Stuff are friendly and helpful Activities arrangement was okay, we stay there for 3D2N. There was a karaoke session after dinner. Overall, best for relaxing and group gathering.

Reviewed January 02, 2019

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10.0
Exceptional
Kar from Malaysia
Family with young children
Glass Villa Deluxe Room
Stayed 1 night in March 2022

Best short getaway ever!”

Great customer service, great food , clean and value for money

Reviewed March 10, 2022

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9.6
Exceptional
Peih from Malaysia
Couple
Bamboo Villa
Stayed 1 night in September 2020

Cozy place to escape from city busy life ”

Overall the place is clean and tidy. Well organised and maintained. Glad meals are included otherwise one have to drive a distance for food. Room for improvement: to provide bicycle for leisure ride.

Reviewed September 08, 2020

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10.0
Exceptional
Nurul from Malaysia
Family with teens
Glass Villa Ground Floor Room
Stayed 1 night in November 2021

Panoramic view”

The one villa stay that have a very beautiful view & beautiful pool!!!

Reviewed July 19, 2022

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9.6
Exceptional
CHAN from Malaysia
Family with young children
Glass Villa First Floor Room
Stayed 1 night in November 2021

Marvellous Escapade”

We stayed for 1 night at deluxe hill villa and it was splendid with the view. We had the whole breathtaking view from the hilltop. Childrens love the buggy ride and best part the stay includes Afternoon tea, dinner + lunch for all of us.

Reviewed December 06, 2021

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10.0
Exceptional
ChRisty from Malaysia
Family with young children
Glass Villa First Floor Room
Stayed 2 nights in October 2021

Good place”

Recommended. Nice scenery, delicious foods and helpful staffs. Will return again

Reviewed October 19, 2021

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9.6
Exceptional
Nurhafizah from Malaysia
Couple
Bamboo Villa
Stayed 1 night in August 2020

Waterway Villa Superbbb!”

the best bamboo villa, clean, and friendly staff. the price include all dinner & also jungle trekking with others group as well

Reviewed August 14, 2020

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9.6
Exceptional
SING from Malaysia
Couple
Bamboo Villa
Stayed 1 night in August 2020

A good choice of urban escape”

They have everything you would look for an urban escape. They provided tea break, dinner and breakfast, this saved you the hassle for food hunting. All you need to do is lay back and relax. Staffs were attentive. Overall were just great.

Reviewed August 11, 2020

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10.0
Exceptional
dee from Malaysia
Family with teens
Glass Villa First Floor Room
Stayed 1 night in December 2021

Exceptional”

Really relaxing, can release stress and forgot busy working life. good environment and climate. Worth to visit.

Reviewed December 13, 2021

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9.6
Exceptional
Tay from Malaysia
Solo traveler
Bamboo Villa
Stayed 1 night in September 2020

A good choice for short breakaway”

Afternoon tea, dinner and breakfast were provided. The bamboo hut is equipped with aircond and hot shower. You can have good swim, karaoke at night, participate in daily activities such as river tubing... Good short breakaway.

Reviewed September 27, 2020

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