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Lobby, The Westin Excelsior, Florence in Florence
Standard, The Westin Excelsior, Florence in Florence
a large building with a clock on the side of it, The Westin Excelsior, Florence in Florence
Fitness center, The Westin Excelsior, Florence in Florence
The Westin Excelsior, Florence
The Westin Excelsior, Florence
a bathroom with a tub, sink and mirror, The Westin Excelsior, Florence in Florence

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9.1

Exceptional

247 reviews

247 reviews

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9.5

Exceptional

Location rating score

Exceptional location - 220 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Ognissanti

50 m

Librairie Française Bookshop

60 m

Piazza Ognissanti

60 m

Casa Galleria

70 m

Chiesa di San Salvatore in Ognissanti

80 m

Popular landmarks
Ponte Vecchio

760 m

Mercato Centrale - Central Market

810 m

Piazza del Duomo

820 m

Piazza della Signoria

870 m

Palazzo Vecchio

890 m

Closest landmarks
BM Bookshop

170 m

100% Birbe

170 m

San Frediano in Cestello

200 m

Farmacia Münstermann

200 m

Cinema Fulgor

220 m

The Westin Excelsior, Florence

Piazza Ognissanti 3, Historical Center, Florence, Italy, 50123 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Historical Center part of Florence, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gallerie Degli Uffizi. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

560 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Hot tub

Pets allowed

Shuttle service

Your dates are popular among travelersUsers are booking a place in Florence every 4 minutes on Agoda.com
Value for money8.7
Location rating9.5
Nearest airportFlorence Airport (FLR)
Distance to airport4.9 km

Rooms available at The Westin Excelsior, Florence

Exceptional
Room comfort & quality

9.2

Penthouse, Guest room, 1 King
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 king bed
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Belvedere, Suite, 1 King, Arno River view, Terrace
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 king bed
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Presidential, Suite, 1 King, Arno River view, Terrace
...
  • Room size: 80 m²/861 ft²
  • Balcony/terrace
  • 1 king bed
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Junior Terrace, Suite, 1 King, Arno River view, Terrace
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
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Grand Deluxe, Suite, 1 King, Arno River view
...
  • Room size: 65 m²/700 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Arno River Deluxe, Guest room, 1 King, Arno River view
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 king bed
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Premium, Guest room, 1 King
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe, Guest room, 1 King
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 king bed
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Arno River Junior, Suite, 1 King, Arno River view
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Single for 1 guest, Guest room, 1 Twin/Single Bed(s)
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at The Westin Excelsior, Florence?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Excelsior, Florence?

The Westin Excelsior, Florence is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 105 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Westin Excelsior, Florence also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Westin Excelsior, Florence has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Florence with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Westin Excelsior, Florence?

Start your mornings right, with the continental and buffet breakfast options offered at The Westin Excelsior, Florence. Adults can enjoy breakfast offered with an additional charge of 45 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at The Westin Excelsior, Florence?

The Westin Excelsior, Florence does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Westin Excelsior, Florence?

The closest train, metro, or bus station to The Westin Excelsior, Florence is Florence Santa Maria Novella Railway Station, 550 m away.

What restaurants are nearby The Westin Excelsior, Florence?

The Westin Excelsior, Florence’s neighborhood is Historical Center which includes popular restaurants such as Trattoria Za Za, Paoli and La Menagere.

What popular shopping places are close to The Westin Excelsior, Florence?

The Westin Excelsior, Florence is located in Historical Center area which features shopping places such as Mercato Centrale - Central Market, Galletti Gallettishop and La Bottega d'Arte, Lastrucci di Trabucchi Elena.

What are popular attractions near The Westin Excelsior, Florence?

The Westin Excelsior, Florence’s location in the Historical Center neighborhood makes it close to famous attractions including Gallerie Degli Uffizi, Piazzale Michelangelo and Galleria dell'Accademia.

What popular beaches are close to The Westin Excelsior, Florence?

The Westin Excelsior, Florence’s Historical Center neighborhood also includes Easy Living - Spiaggia sull'Arno.

What popular natural sightseeing spots are close to The Westin Excelsior, Florence?

The Westin Excelsior, Florence’s nearby natural sights include Giardino Torrigiani located in the same Historical Center area.

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Explore the neighborhood

What people love about The Westin Excelsior, Florence

  • 9.2

    Exceptional
    Spaciousness

    "We’ve been coming here for years - great staff and spacious rooms by European standards."

    Braden

    |

    July 6, 2021

  • 9.2

    Exceptional

    "Rooms with a view of the river are quite special."

    Braden

    |

    July 6, 2021

Overall rating:

9.1

Exceptional
247 reviews
Cleanliness
9.2
Facilities
8.1
Location
9.5
Read all reviews >
More about The Westin Excelsior, Florence

More about The Westin Excelsior, Florence

The Westin Excelsior, Florence

Wake up to the wonder of Florence with a stay at The Westin Excelsior, Florence, located only minutes from the heart of the city. Sampling the authentic culture of Florence is easy with a stay at The Westin Excelsior, Florence, just 910 m from Gallerie Degli Uffizi.
The range of services provided by The Westin Excelsior, Florence ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Florence.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at The Westin Excelsior, Florence are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with mini bar in some rooms.
The Westin Excelsior, Florence also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
The Westin Excelsior, Florence lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage, hot tub and spa. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the tennis court and hiking trails in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Florence. Pose in front of Piazzale Michelangelo located 1.8 km away, and you can always show your friends the time you went to Florence. Whatever you may be looking to buy on your trip to Florence, chances are you'll find it at Mercato Centrale - Central Market located 810 m away.

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Amenities and facilities

Excellent
Facilities

8.1

Languages spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Lever handles on all guest room doors
  • Main entrance
  • On-site accessible restaurants / lounges
  • Room windows that open
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Spa
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Closet
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Linens
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Scale
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
Se·sto On Arno Restaurant
  • Menu: Buffet

Location

Piazza Ognissanti 3, Historical Center, Florence, Italy, 50123
Exceptional
Location

9.5

Airports
  • Florence Airport (FLR)
    4.9 km
  • Bologna Guglielmo Marconi Airport (BLQ)
    84.4 km
Public transportation
  • Florence Santa Maria Novella Railway Station
    560 m
  • Firenze Porta A Prato Train Station
    950 m
Hospital or clinic
  • Farmacia Münstermann
    200 m
Shopping
  • Mercato Centrale - Central Market
    810 m
Convenience store
  • Bangla Mini Market
    360 m
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Ponte Vecchio
    760 m
  • Mercato Centrale - Central Market
    810 m
  • Piazza del Duomo
    820 m
  • Piazza della Signoria
    870 m
  • Palazzo Vecchio
    890 m
  • Gallerie Degli Uffizi
    910 m
  • Cattedrale di Santa Maria del Fiore
    930 m
  • Galleria dell'Accademia
    1.2 km
  • Basilica of Santa Croce
    1.4 km
  • Piazzale Michelangelo
    1.9 km
Nearby landmarks
  • Ognissanti
    50 m
  • Librairie Française Bookshop
    60 m
  • Piazza Ognissanti
    60 m
  • Casa Galleria
    70 m
  • Chiesa di San Salvatore in Ognissanti
    80 m
  • Stockhouse One Price
    120 m
  • Galletti Gallettishop
    150 m
  • La Bottega d'Arte, Lastrucci di Trabucchi Elena
    160 m
  • Stockhouse Il Giglio
    160 m
  • Bottega Giotti
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee105 EUR
Extras
  • Breakfast charge (unless included in room price)45 EUR
The property
  • Number of rooms 171

Reviews of The Westin Excelsior, Florence from real guests

Provided by verified guests of Agoda
9.0
/
10
Excellent
Cleanliness9.2
Facilities8.1
Location9.5
Room comfort and quality9.2
Service9.1
Value for money8.7
High score for Florence
Rating
9+ Exceptional (4)
8-9 Excellent (1)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (3)
Jun - Aug (2)
Sep - Nov (3)
Dec - Feb (0)
All guests (17)
All languages
Showing 8 verified guest comments
8.8
Excellent
Nawaf from Saudi Arabia
Family with young children
Deluxe, Guest room, 1 King
Stayed 2 nights in October 2022

Excellent”

F

Reviewed October 20, 2022

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9.2
Exceptional
Braden from United States
Family with young children
Deluxe, Guest room, 1 King
Stayed 3 nights in July 2021

Repeat customer - always a great experience ”

We’ve been coming here for years - great staff and spacious rooms by European standards. Rooms with a view of the river are quite special. Rooftop bar not to be missed for sunset cocktail. We had a 11-month old baby and they could have been sweeter.

Reviewed July 06, 2021

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10.0
Exceptional
Abdulaziz from United Arab Emirates
Couple
Stayed 2 nights in April 2015

Outstanding ”

Location, design and staff

It was a pleasure staying at the westin, with a nice location

Reviewed April 17, 2015

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8.0
Excellent
Chan from Singapore
Couple
Stayed 6 nights in November 2012

very enjoying”

nice view,good location and nice food

very enjoyable

Reviewed May 25, 2013

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10.0
Exceptional
Craig from Australia
Couple
Stayed 3 nights in May 2013

Great hotel, very classy, great location”

Great location, just far enough away from the hustle and bussle of Florence - only five minute walk to centre

It is a wonderful hotel. Very classy and old world. The staff are perfect and treat you very special. The location is not in the middle of Florence, but I liked the 10 minute separation. The bar/restaurant on the top floor is fabulous for a late night cocktail, with a wonderful view of the river. The rooms are spacious and well appointed. It is an old hotel, so dont expect super modern. There is a nice, well equipped gym.

Reviewed May 09, 2013

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9.7
Exceptional
Hossein from Sweden
Group
Stayed 5 nights in March 2011

Great Hotel”

Great location and great service

we stayed at the excelsior for 5 days and we were really pleased. the hotel is just by the river and close to the center of florence. in just a 5 minute walk you will be at the duomo. we had a really good stay at the excelsior and i can recommended if you want to have a great time in florence.

Reviewed April 04, 2011

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8.0
Excellent
IWABUCHI from Japan
Couple
Stayed 2 nights in September 2010

The Westin Excelsior Hotel”

値段相応の☆5ホテル
歴史地区の外れにある。

値段相応の良いホテルでした。ただ、歴史地区の外れあり、周りはちょっぴり寂しいです(治安が悪いという意味ではありません)。その分、静かに過ごせます。飲食店は、徒歩5分圏内に多数あります。

Reviewed September 12, 2010

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7.6
Very good
YANG from Taiwan
Group
Stayed 2 nights in June 2016

並未達到預期五顆星標準”

位置好 服務不佳

Reviewed June 24, 2016

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