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Wellspring by Silks
Wellspring by Silks
Wellspring by Silks
Wellspring by Silks
Wellspring by Silks
Wellspring by Silks
Wellspring by Silks

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8.8

Excellent

5,072 reviews

5,072 reviews

Breakfast26
Housekeeping22
Swimming Pool9
See map

9.2

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Red Yeast Museum

10 m

Jiaosi Hot Spring Park

350 m

Jiaoxi Hot Springs Park

360 m

Tangcheng Japanese-style Hot Spring

370 m

Tangweigou Jiaosi Hot Spring Park

370 m

Popular landmarks
Wufengchi Waterfall

2.8 km

Lanyang Museum

7.5 km

Jimi Square - Yilan Station

8.6 km

King Car Kavalan Distillery

15.4 km

Yilan Luodong Forestry Culture Park

16.1 km

Closest landmarks
Jiaoxi Xietian Temple

750 m

PXMart

920 m

Mary Leu Fine Art Carving Gallery

1.7 km

Houdongkeng Waterfall

1.9 km

Paoma Historical Trail

1.9 km

Wellspring by Silks

No.67, Wenquan Rd, Jiaoxi Township, Yilan, Taiwan, 264 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Jiaoxi Township part of Yilan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jimi Square - Yilan Station. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Yilan

Check-in [24-hour]

Excellent breakfast

220 meters to public transportation

Staff Vaccination
Hygiene Plus
100% of staff partially vaccinated

100% of on-site staff have received part of their total vaccination shots for COVID-19.

Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Hot tub

Luggage storage

Check-in/out [private]

This property is in high demand!

23 travelers have booked today.

Value for money8.2
Distance to city center0 KM
Location rating9.2
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport34.4 km

Rooms available at Wellspring by Silks

Very good
Room comfort & quality

7.8

2 Single Beds Superior Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Hollywood Room with King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Corner Suite
...
  • Room size: 66 m²/710 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Non Smoking
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Hollywood Suite - Quadruple Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Family Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Japanese Tatami Room- Twin
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Double Non Smoking
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Hollywood Family Quadruple Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Hollywood Suite Twin
...
  • Room size: 40 m²/431 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Wellspring by Silks?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Wellspring by Silks?

A stay at Wellspring by Silks also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Wellspring by Silks has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at Wellspring by Silks?

Wake up to a great buffet breakfast at Wellspring by Silks.

What are my dining options at Wellspring by Silks?

Wellspring by Silks features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours.

Can business events be hosted at Wellspring by Silks?

On-site venues and convenient event services make Wellspring by Silks an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 82 people.

What is the smoking policy at Wellspring by Silks?

Wellspring by Silks does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Wellspring by Silks?

Jiaoxi Railway Station is the closest train, metro, or bus station, about 240 m away from Wellspring by Silks.

What restaurants are nearby Wellspring by Silks?

Restaurants including Mihan Jiaoxi At Wellspring By Silks, Wang Quan Restaurant and Ya Xi Lou are popular in Wellspring by Silks’s neighborhood which is known as Jiaoxi Township.

What popular shopping places are close to Wellspring by Silks?

Located in the Jiaoxi Township area, Wellspring by Silks is close to great shopping choices like Red Yeast Museum, Mary Leu Fine Art Carving Gallery and Song Sha Glossy Ganoderma Farm.

What are popular attractions near Wellspring by Silks?

Guests at Wellspring by Silks can easily visit Jiaoxi Hot Springs Park, Tangweigou Jiaosi Hot Spring Park and Jiaosi Hot Spring Park located in the Jiaoxi Township area.

What popular natural sightseeing spots are close to Wellspring by Silks?

Wellspring by Silks is located in the Jiaoxi Township area, which is famous for natural sightseeing destinations such as Wufengchi Waterfall, Linmei Shipan Trail and Tangcheng Japanese-style Hot Spring.

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Explore the neighborhood

What people love about Wellspring by Silks

  • 9.2

    Exceptional

    "We had a very pleasant stay at this hotel."

    Paula

    |

    July 11, 2022

  • 10

    Exceptional

    "Been here for 3 times there is a great leisure atmosphere."

    TSEAN

    |

    November 5, 2021

  • 9.2

    Exceptional

    "The beds were super comfortable, and we enjoyed the private hot spring tub in the room after the rooftop pools closed for the night."

    Irene

    |

    September 21, 2021

Property ranking|Compared to 1,444 Yilan properties
See all rankings
Location score
9.2/10
Room comfort score
7.8/10
Room size
41 sqm.
Service score
9.2/10
Better than
97
%
of Yilan properties
Better than
92
%
of Yilan properties
Bigger than
91
%
of Yilan properties
Better than
88
%
of Yilan properties
Overall rating:

8.8

Excellent
5,072 reviews
Cleanliness
9.1
Facilities
8.5
Location
9.2
Read all reviews >
What travelers say they love:
The food is so good that we didn't miss any.
Yiu from Canada
Couple
More about Wellspring by Silks

More about Wellspring by Silks

Wellspring by Silks

Get the most adventure during your time in Yilan when you book a room at Wellspring by Silks. Explore the genuine Yilan that most travelers never see, with a stay at Wellspring by Silks -- located only 8.5 km from Jimi Square - Yilan Station.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Shuttle services provided by Wellspring by Silks makes it easy to plan your day trips, sightseeing, and more around Yilan. Guests can enjoy free parking right at the hotel.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Wellspring by Silks thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Wellspring by Silks even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Wellspring by Silks. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.


Around the property

Experience Yilan like a true local. An afternoon of browsing the works at Lanyang Museum located 7.4 km away can familiarize you with the local art scene. Never forget your time in Yilan with a special gift or trinket from Luodong Night Market just 16.9 km away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Ranking higher than 96% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 92% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

39 mentions

Housekeeping

16 mentions

Food & Dining

5 mentions

Swimming Pool

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hot tub
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Breakfast [free]
  • Kitchen
  • Poolside bar
  • Restaurants

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
Restaurants on site

三燔礁溪 Mihan Jiaoxi

  • Cuisine: International, Japanese
  • Menu: Buffet, A-la-carte
Location
No.67, Wenquan Rd, Jiaoxi Township, Yilan, Taiwan, 264
Exceptional
Location

9.2

Airports

  • Taipei Songshan Airport (TSA)
    34.4 km 1.0 hour drive
  • Taiwan Taoyuan International Airport (TPE)
    61.1 km 1.3 hour drive

Public transportation

  • Jiaoxi Railway Station
    250 m
  • Jiaoxi Bus Station
    310 m

Hospital or clinic

  • National Yang Ming University Hospital
    8.1 km

Shopping

  • Luna Plaza
    9.0 km

Convenience store

  • Family Mart
    250 m

Cash withdrawal

  • ATM
    80 m
What's nearby

Popular landmarks

  • Jiaoxi Hot Springs Park
    360 m
  • Tangweigou Jiaosi Hot Spring Park
    370 m
  • Wufengchi Waterfall
    2.8 km
  • Lanyang Museum
    7.5 km
  • Jimi Square - Yilan Station
    8.6 km
  • King Car Kavalan Distillery
    15.4 km
  • Yilan Luodong Forestry Culture Park
    16.1 km
  • National Center for Traditional Arts
    16.7 km
  • Luodong Night Market
    17.0 km
  • Suao Cold Spring
    26.7 km

Nearby landmarks

  • Red Yeast Museum
    10 m
  • Jiaoxi Railway Station
    250 m
  • Jiaoxi Bus Station
    310 m
  • Jiaosi Hot Spring Park
    350 m
  • Jiaoxi Hot Springs Park
    360 m
  • Tangcheng Japanese-style Hot Spring
    370 m
  • Tangweigou Jiaosi Hot Spring Park
    370 m
  • Tangweigou Hot Spring Park
    420 m
  • Surewell Fresh Supermarket
    450 m
  • Jiaoxi Xietian Temple
    750 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Complimentary drinks and snacks at Lounge from 05:00 PM to 06:00 PM.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00

Getting around

  • Distance from city center0 KM

Extras

  • Daily Internet/Wi-Fi fee0 TWD

The property

  • Local Tax ID/ Rental License宜蘭縣旅館229號
  • Non-smoking rooms/floorsYES
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 119
  • Year property opened2014
  • Most recent renovation2015
Property announcements

Car parking spaces are limited, it can not be reserved in advance. If the car parking space inside the property is full, please go to the nearby contracted parking lot "Taiwan Parking".

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Reviews of Wellspring by Silks from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.5
Location9.2
Room comfort and quality7.8
Service9.1
Value for money8.2
High score for Yilan
Rating
9+ Exceptional (834)
8-9 Excellent (255)
7-8 Very Good (245)
6-7 Good (71)
<6 Below Expectation (108)
Time of the year
Mar - May (320)
Jun - Aug (402)
Sep - Nov (373)
Dec - Feb (418)
All guests (5,072)
All room types
All languages

Show reviews that mention 

Showing 1,513 verified guest comments
12345
10.0
Exceptional
Lo from Hong Kong SAR, China
Group
Stayed 2 nights in October 2019

An Amazing Holiday Destination”

A great out-of-the-city hot spring hotel with the best facilities - for the whole group (warm outdoor rooftop pool), perfect for this weather and clean in-the-room hot spring tub. You can also use their sister hotel indoor public hot spring pool (ladies and men separated). We came here to relax for hot spring and get out of the city. It was perfect! there were many restaurants and a small night market/walking street just cross the street. Would highly recommend this space to everyone and the service was excellent.

Reviewed October 24, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded November 13, 2019
Wellspring by Silks
10.0
Exceptional
Ho from Singapore
Family with young children
Superior Double Non Smoking
Stayed 3 nights in March 2019

Pleasant stay and definitely will return”

We were well taken care of from the time we were dropped off at the lobby. Our check in had been prepared in advance of us arriving. Room was very clean and well maintained. The hot spring tub outside the room was uniquely designed. Breakfast which came with the room reservation was splendid; no one was bored even after 3 days. Tried their dinner hotpot and it was reasonably priced for the quality (seafood platter and poultry). Will definitely return next trip!

Reviewed March 23, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your valuable comments are the best encouragement to us and we would definitely share your compliments with our team. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded March 27, 2019
Wellspring by Silks
10.0
Exceptional
Ruby from Hong Kong SAR, China
Family with young children
Hollywood Family Quadruple Room - Non-Smoking
Stayed 2 nights in December 2019

A Gem in Yilan/Jiaoxi”

Experiencing hot spring on the rooftop at dusk in an amazing experience. All the little details in the hotels, e.g. kids toiletries in the bathroom, face masks in the fridge, special surprise upon handing in the comments card, the special evening cocktail hour just makes this hotel extra special. Breakfast has a great selection of Taiwanese, Western and Japanese options. Love the location as its right by a street with so many good food and options at all price ranges. The kids play areas, crafts area, and cookie making classes next door keep our kids busy between hot spring sessions. Really love it and would highly recommend this to all my friends visiting the area. And for sure, we will be back :)

Reviewed December 27, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded December 31, 2019
Wellspring by Silks
10.0
Exceptional
TS
Couple
Superior Double Non Smoking
Stayed 1 night in May 2019

Highly Recommended(2nd time visit this Hotel!)”

Last year, I also use Agoda to book the room of this Hotel. Everything is cool. This year, I visited this 5 stars hot spring hotel again. Impressive! The index below are upgraded than before! (1)Service: Was excellent, now is warm and enhance into another stage! (2)Food: Also improved (3)Pools on the Roof: Exotic style. (4)Bars in the reception area: Snacks&Drink are Taiwanese style, in a high class way. Above all, I will definitely visit this hotel again if I have any chances to visit Chao-Shi(I-lan)!

Reviewed May 21, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded May 27, 2019
Wellspring by Silks
10.0
Exceptional
Austin from United States
Couple
2 Single Beds Superior Non-Smoking
Stayed 2 nights in September 2019

Excellent getaway”

We really enjoyed the terrific design elements throughout the hotel. The rooms were well-sized and have an amazing private hot springs bath on the balcony. The rooftop pools were clean and relaxing, and the breakfast buffet is terrific. The hotel staff also went above and beyond in taking care of us despite the typhoon outdoors.

Reviewed October 05, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded October 14, 2019
Wellspring by Silks
10.0
Exceptional
Tsang from Hong Kong SAR, China
Couple
Superior Double Non Smoking
Stayed 2 nights in October 2019

A worthwhile stay ”

Very clean and comfortable hotel. Staff are friendly and courteous. The hotel is conveniently located where restaurants and food stalls are nearby. Quiet at night. We can choose to soak in hotspring in the room or on the rooftop. Both give relaxing experience.

Reviewed October 19, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded October 21, 2019
Wellspring by Silks
10.0
Exceptional
Iris from Taiwan
Family with young children
Superior Double Non Smoking
Stayed 1 night in February 2021

Keep coming back”

In the heart of Jiaoxi and when you stay with Wellspring by silks; you also access to Just Sleep Jiaoxi. Means pay for one hotel and you can enjoy 2 hotels facilities. Happy Hour is also a plus with access of free booze and snacks. Infinity pool and SPA... we enjoyed a lot and we have been coming back to stay with Wellspring by silks so many times. Recommended for sure

Reviewed February 24, 2021

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Dear Iris, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded February 26, 2021
Wellspring by Silks
9.2
Exceptional
Yiu from Canada
Couple
2 Single Beds Superior Non-Smoking
Stayed 2 nights in October 2019

Well-Worth the Money”

This is the first hot spring hotel I stayed in Yilan and it was one of the best I stayed from my trips in recent years. Everything is perfect is except the hotel is a bit too dark (maybe that is concept of this hotel) but sometimes it gives me a creep😅 Cleanliness: the room is extremely clean and organized when we first arrived. We stayed for two nights and every day we came back with everything as new. The floor is vacuumed nicely without any visible dirt. Room: the room was bigger than we expected. The bed was big and comfortable. The design of the room is well thought out where the hot spring tub is just at the patio. In between there is a toilet and shower room. My fiancé and I had a good sleep hearing no noise from other rooms. Staff: the staff are very friendly and professional. They always greet us when they have the chance. Even though a few staff don't speak good English, they did try their best to communicate with us. That is something we really appreciate. Thank-you! Facility: the breakfast was included and it was one of the best we had in recent trips. It is located at the second top floor of the building and it is a like buffet style. Every day it is a little bit different. They offer tons of selection from fruits, salad, hot food, cold food, drink, soups, drinks and breads. The food is so good that we didn't miss any. The top of the building has a few swimming pools for you to enjoy. The hotel offers snacks, movie, and wine in different times so be sure to take advantage of that. Overall: my fiancé and I will give this hotel 9.5/10 because we really love our stay here. Although we didn't do much in Yilan, we were totally relaxed and enjoyed our stay. We really want to take this opportunity to say a big thank-you to the staff for such good services. We will definitely be coming back if we come to YiLan

Reviewed November 08, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded November 13, 2019
Wellspring by Silks
10.0
Exceptional
Elaine from Singapore
Group
2 Single Beds Superior Non-Smoking
Stayed 1 night in May 2019

Excellent hotel”

The vibe and feel of the hotel is comfortable and the indoor onsen in the room definitely helps make the stay relaxing. Room is clean and the dinner in the restaurant is excellent.

Reviewed May 27, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded May 28, 2019
Wellspring by Silks
10.0
Exceptional
Agnes from Singapore
Family with teens
Hollywood Family Quadruple Room - Non-Smoking
Stayed 3 nights in December 2019

Great location, room, staff and facilities”

Walking distance from both the bus terminal and train station, staff very helpful with directions & taxi booking, rooftop movie was cool, snacks from 1pm and evening cocktail is added perks, interesting in-room open-air hot spring, able to use indoor common hot spring at next door Just Sleep (partner hotel), breakfast is good.

Reviewed December 20, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded December 27, 2019
Wellspring by Silks
9.6
Exceptional
Charlene from Singapore
Family with young children
Hollywood Room with King Bed
Stayed 1 night in June 2019

Best hotel in Yilan! ”

The hollywood suite has really big bed that can sleep 2 adults and 2 children comfortably. They also provide baby cot for our little one :) We get to enjoy the hot spring in our hotel room and there's no need to leave them behind while we enjoy our hot spring somewhere else. Room is clean, comfortable and cosy. Everything was great! Highly recommend for family with young children.

Reviewed July 01, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded July 10, 2019
Wellspring by Silks
9.6
Exceptional
YiYUN from Canada
Family with teens
Hollywood Suite - Quadruple Room
Stayed 1 night in January 2020

Amber”

Hotel is clean and creates this cozy feeling as soon as you walk into the lobby. Staff are fairly friendly and helpful. Hotel even offers unlimited snacks and wines during certain period, I think its pretty thoughtful. There also has movie played right on the rooftop as Jiaoxi can be quiet and steady during weekday which can be a backup plan to kill time if you got nowhere to go.

Reviewed February 01, 2020

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded February 04, 2020
Wellspring by Silks
9.2
Exceptional
Zane from Taiwan
Family with young children
Hollywood Room with King Bed
Stayed 1 night in September 2020

Exceptional”

While it doesn't have 5-stars this nicely designed boutique hotel is a pleasant, fresh breeze in Taiwanese generally disappointing hotel industry. What we appreciated the most: (1) Staff service standards are excellent, (2) Everything is new/well maintained, (3) Nice roof-top facilities including Onsen overlooking Jiaoxi, (4) Happy hour & snacks/coffee in lobby, (5) Nicely-appointed rooms, (6) Really comfortable bed, (7) Good location with convenient parking on B1. What we didn't enjoy: (1) Despite the statement on their website, there were no drink or food options by the pool. They say they have a Roof Bar, but they don't, (2) Restaurant options were also limited with hot pot only, (3) Breakfast buffet does not cater to international clientele, (4) Private hot spring area in the room is noisy and opposite to relaxing (because of intensive traffic outside and other hotel guests playing loudly with their phones), (5) Even if the weather in the evening was nice they didn't play the movie on the rooftop (called A Theatre of Stars). Generally it's a nice hotel, but not for this price tag.

Reviewed October 04, 2020

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Dear Zane Thank you for choosing to stay at Wellspring by Silks during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded November 05, 2020
Wellspring by Silks
10.0
Exceptional
Voon from Malaysia
Family with young children
Hollywood Family Quadruple Room - Non-Smoking
Stayed 3 nights in May 2019

Excellent”

Excellent hotel with good facilities & environment. Friendly & polite staffs. Nice food. Good location. We'll come again in our next visit.

Reviewed June 02, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded June 04, 2019
Wellspring by Silks
9.6
Exceptional
April from Singapore
Family with young children
Family Room - Non-Smoking
Stayed 1 night in November 2019

Nice and clean hotel ”

One of the better hotels in Yilan and built in room hot spring facilities. Breakfast spread was wonderful. However lighting system can be better with more controls over lights to be in and off. Bathroom was relatively small.

Reviewed November 13, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded November 13, 2019
Wellspring by Silks
10.0
Exceptional
TSEAN from Poland
Couple
Hollywood Room with King Bed
Stayed 1 night in February 2021

exceptional choice”

been here for 3 times there is a great leisure atmosphere. the happy hour refreshed my mind

Reviewed November 05, 2021

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9.6
Exceptional
Yee from Hong Kong SAR, China
Couple
Stayed 1 night in April 2019

Close to train station and worth the money”

Nice hotel with in-room hotspring. Variety of breakfast is great. Vicinity to the main street and you can enjoy shopping and dining within walking distance. The hotel also provides free snacks and drinks all day. Happy hour with wine is also available in the evening. Staying at this hotel can also enjoy the facilities of JustSleep Hotel located next door.

Reviewed May 02, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded May 11, 2019
Wellspring by Silks
9.6
Exceptional
Charlene from Singapore
Family with young children
Superior Double Non Smoking
Stayed 1 night in June 2019

2nd time visiting and we still love it!”

It's our 2nd time staying at Wellspring and everything exceeded our expectation as always. The stay was great, comfortable and pleasant. Breakfast spread was good too! Will definitely return :)

Reviewed July 01, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded July 10, 2019
Wellspring by Silks
9.6
Exceptional
SHIUAN-DE from Taiwan
Couple
2 Single Beds Superior Non-Smoking
Stayed 1 night in April 2019

Nice services and space”

The service is great, they pickup us from train station, even only 3 minutes away. The space is great too, especially Gallery. The atmosphere of Gallery is tranquil, it a good place for relax. I will stay Wellspring by silks when we travel next time.

Reviewed April 15, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded April 19, 2019
Wellspring by Silks
9.2
Exceptional
Irene from Taiwan
Group
Hollywood Family Quadruple Room - Non-Smoking
Stayed 2 nights in September 2021

Exceptional”

My friends and I had a relaxing stay at Wellsprings. The beds were super comfortable, and we enjoyed the private hot spring tub in the room after the rooftop pools closed for the night. The staff was very accommodating and followed all pandemic protocols; everything felt safe and clean. Its location is also very convenient in the center of town and can easily access all sorts of good food nearby. Would definitely recommend a stay here if you're looking for a place to relax and unwind for a few days.

Reviewed September 21, 2021

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