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Yamagata Kaku Hotel & Spa
Yamagata Kaku Hotel & Spa
Yamagata Kaku Hotel & Spa
Yamagata Kaku Hotel & Spa
Yamagata Kaku Hotel & Spa
Yamagata Kaku Hotel & Spa
Yamagata Kaku Hotel & Spa

Removed from saved list

9.2

Exceptional

6,121 reviews

6,121 reviews

Housekeeping19
Breakfast8
View4
See map

9.6

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Red Yeast Museum

170 m

Jiaosi Hot Spring Park

240 m

Jiaoxi Hot Springs Park

320 m

Tangcheng Japanese-style Hot Spring

340 m

Surewell Fresh Supermarket

520 m

Popular landmarks
Wufengchi Waterfall

2.9 km

Lanyang Museum

7.4 km

Jimi Square - Yilan Station

8.6 km

King Car Kavalan Distillery

15.4 km

Yilan Luodong Forestry Culture Park

16.1 km

Closest landmarks
Tangweigou Hot Spring Park

570 m

Jiaoxi Xietian Temple

810 m

PXMart

950 m

Mary Leu Fine Art Carving Gallery

1.6 km

Houdongkeng Waterfall

1.8 km

Yamagata Kaku Hotel & Spa

No.187, Sec.2, Zhongshan Rd., Jiaoxi Township, Yilan, Taiwan, 26242 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Jiaoxi Township part of Yilan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jimi Square - Yilan Station. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and hot spring bath on-site.

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Highlights

Sparkling clean

Located in heart of Yilan

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Workout and Leisure
Fitness center
Important announcement -- "Due to the COVID-19 circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."
Announcements by hotel (4)
Due to the COVID-19 circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

24 travelers have booked today.

Value for money8.9
Distance to city center53KM
Location rating9.6
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport34.5 km

Rooms available at Yamagata Kaku Hotel & Spa

Standard Double
...
  • Room size: 33 m²/355 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Deluxe Triple
...
  • Room size: 46 m²/495 ft²
  • Street view
  • 2 double beds
Enter dates to see prices
Standard Twin
...
  • Room size: 33 m²/355 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 46 m²/495 ft²
  • Street view
  • 2 double beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Staycation Offer - Deluxe Quadruple Room with extra benefits
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Staycation Offer - Deluxe Quadruple Room with on-farm experience
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Premier Suite
...
  • Room size: 83 m²/893 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Premier Room
...
  • Room size: 53 m²/570 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 83 m²/893 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Yamagata Kaku Hotel & Spa have a hot tub?

Yamagata Kaku Hotel & Spa does not have a hot tub.

What time is check-in and check-out at Yamagata Kaku Hotel & Spa?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3200 TWD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Yamagata Kaku Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Yamagata Kaku Hotel & Spa has a car park on site, as well as additional parking nearby if the first car park is full. If you're looking for an easy way to get around Yilan with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Yamagata Kaku Hotel & Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Yamagata Kaku Hotel & Spa. Western breakfast is available for guests. There's an additional charge of 550 TWD for adults and 275 TWD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Yamagata Kaku Hotel & Spa?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Yamagata Kaku Hotel & Spa. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Yamagata Kaku Hotel & Spa?

On-site venues and convenient event services make Yamagata Kaku Hotel & Spa an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 160 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Yamagata Kaku Hotel & Spa?

The closest train, metro, or bus station is Jiaoxi Railway Station, 130 m away from Yamagata Kaku Hotel & Spa.

What restaurants are nearby Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa is located in Jiaoxi Township, famous for good restaurants such as Ya Xi Lou, Luo Dong Pork Thick Soup and Nian Nian Xiao Guan.

What popular shopping places are close to Yamagata Kaku Hotel & Spa?

Shopping options in Yamagata Kaku Hotel & Spa’s Jiaoxi Township neighborhood include Red Yeast Museum, Mary Leu Fine Art Carving Gallery and Song Sha Glossy Ganoderma Farm.

What are popular attractions near Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa is located in Jiaoxi Township area, which is famous for attractions such as Jiaoxi Hot Springs Park, Tangweigou Jiaosi Hot Spring Park and Jiaosi Hot Spring Park.

What popular natural sightseeing spots are close to Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa is located within Jiaoxi Township, which makes it conveniently close to natural sights including Wufengchi Waterfall, Linmei Shipan Trail and Tangcheng Japanese-style Hot Spring.

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Explore the neighborhood

What people love about Yamagata Kaku Hotel & Spa

  • 8.8

    Excellent
    Staff 

    "Staff is extremely professional and friednly."

    Eric

    |

    September 18, 2022

  • 9.2

    Exceptional
    Location

    "Good service Good location"

    HUIMIN

    |

    August 5, 2022

  • 10

    Exceptional
    Location

    "The location is excellent with famous local delicacies within 5-10min walk from hotel."

    Camellia

    |

    June 23, 2022

Property ranking|Compared to 1,438 Yilan properties
See all rankings
Location score
9.6/10
Cleanliness score
9.6/10
Service score
9.6/10
Room size
48 sqm.
Better than
99
%
of Yilan properties
Better than
96
%
of Yilan properties
Better than
95
%
of Yilan properties
Bigger than
94
%
of Yilan properties
Overall rating:

9.2

Exceptional
6,121 reviews
Cleanliness
9.6
Facilities
9.0
Location
9.6
Read all reviews >
What travelers say they love:
Friendly staff and awesome location!
Ya from Taiwan
Couple
More about Yamagata Kaku Hotel & Spa

More about Yamagata Kaku Hotel & Spa

Yamagata Kaku Hotel & Spa

Get excited for all the adventures in Yilan with a stay at Yamagata Kaku Hotel & Spa. Are you seeking the true Yilan? Experiencing the best of the city's culture is easy with a stay at Yamagata Kaku Hotel & Spa, located merely 8.5 km from Jimi Square - Yilan Station.
Enjoy all that Yamagata Kaku Hotel & Spa has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Yilan is made even more convenient with the taxi and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service and luggage storage. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Yamagata Kaku Hotel & Spa. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Yamagata Kaku Hotel & Spa provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Yamagata Kaku Hotel & Spa, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Yamagata Kaku Hotel & Spa. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At Yamagata Kaku Hotel & Spa you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at Yamagata Kaku Hotel & Spa. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's games room and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Yilan. A great museum trip can be had at Lanyang Museum located 7.3 km away, with local art that provides a sense of the region. Find that special item or souvenir that will commemorate your trip to Yilan at Luodong Night Market located 16.8 km away.


Reasons to stay here

Guests who stayed here found it to be neat and tidy, scoring it above 96% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 98% of accommodations in the city.
Past guests love the staff and service here, rating it above 94% of the other accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

4 mentions

Housekeeping

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Pub crawl
  • Sauna
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Cleaning products
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Shower
  • Streaming service like Netflix
  • Telephone
  • Towels
  • TV
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Yonezawa

  • No additional information available
Location
No.187, Sec.2, Zhongshan Rd., Jiaoxi Township, Yilan, Taiwan, 26242
Exceptional
Location

9.6

Airports

  • Taipei Songshan Airport (TSA)
    34.5 km
  • Taiwan Taoyuan International Airport (TPE)
    61.3 km

Public transportation

  • Jiaoxi Railway Station
    140 m
  • Jiaoxi Bus Station
    380 m

Hospital or clinic

  • National Yang Ming University Hospital
    8.1 km

Shopping

  • Luna Plaza
    9.1 km

Convenience store

  • Family Mart
    260 m

Cash withdrawal

  • ATM
    180 m
What's nearby

Popular landmarks

  • Jiaoxi Hot Springs Park
    320 m
  • Tangweigou Jiaosi Hot Spring Park
    530 m
  • Wufengchi Waterfall
    2.9 km
  • Lanyang Museum
    7.4 km
  • Jimi Square - Yilan Station
    8.6 km
  • King Car Kavalan Distillery
    15.4 km
  • Yilan Luodong Forestry Culture Park
    16.1 km
  • National Center for Traditional Arts
    16.6 km
  • Luodong Night Market
    17.0 km
  • Suao Cold Spring
    26.6 km

Nearby landmarks

  • Jiaoxi Railway Station
    140 m
  • Red Yeast Museum
    170 m
  • Jiaosi Hot Spring Park
    240 m
  • Jiaoxi Hot Springs Park
    320 m
  • Tangcheng Japanese-style Hot Spring
    340 m
  • Jiaoxi Bus Station
    380 m
  • Surewell Fresh Supermarket
    520 m
  • Tangweigou Jiaosi Hot Spring Park
    530 m
  • Tangweigou Hot Spring Park
    570 m
  • Jiaoxi Xietian Temple
    810 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee3200 TWD
  • Distance from city center53KM
  • Travel time to airport (minutes)75

Extras

  • Breakfast charge (unless included in room price)550 TWD

The property

  • Local Tax ID/ Rental License宜蘭縣旅館253號
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 122
Property announcements

Hotel adopts the real-name system, please change it to the real name of the occupant, otherwise, you will not be able to check in at the counter.

Due to the COVID-19 circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the COVID-19 circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the COVID-19 situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Please be reminded that guests are required to show digital COVID-19 vaccination certificate or record card of 3 completed dozes for entering Communal Hot Spring (2nd floor) and Fitness Center (3rd floor) without face mask according to Taiwan Center of Disease Control (CDC) and Sports Administration. Face mask must be worn at all times in Fitness Center if guests have not completed 3 dozes vaccination. Thank you for your understanding and cooperation.

Reviews of Yamagata Kaku Hotel & Spa from real guests

Provided by verified guests of Agoda
9.2
/
10
Cleanliness9.6
Facilities9.0
Location9.6
Service9.5
Value for money8.9
High score for Yilan
Rating
9+ Exceptional (856)
8-9 Excellent (114)
7-8 Very Good (81)
6-7 Good (16)
<6 Below Expectation (29)
Time of the year
Mar - May (211)
Jun - Aug (319)
Sep - Nov (260)
Dec - Feb (306)
All guests (3,615)
All room types
All languages

Show reviews that mention 

Showing 1,096 verified guest comments
12345
10.0
Exceptional
JEANCHARLES from Taiwan
Couple
Standard Double
Stayed 1 night in October 2020

A pleasant stay (too short !)”

I booked one night at Yamagata Kaku to enjoy some time with my girlfriend out of Taipei. The staff was very welcoming and caring. We enjoyed a free DIY activity after our arrival which was fun. The room was nice and clean. We didn't visit the public hotspring as we had the private one in the room with a big bathtub. The room amenities were also with fruits and drinks (coffee, tee, soda, beer, soy milk, and water of course). Everything was perfect. We had dinner at the Yonezawa restaurant at the top floor. The food was delicious ! It has been a while since I enjoyed such a quality meal at a hotel. And once again the staff was lovely and caring. Thank you for making our stay so pleasant. We will surely come back next time !

Reviewed October 19, 2020

See room deals

Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded October 21, 2020
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Lapman from Hong Kong SAR, China
Couple
Standard Double
Stayed 2 nights in January 2020

Fantastic experience ”

Fantastic experience thanks to the staff’s helpful, friendly and genuine service. The room was squeaky clean. Breakfast on the top floor was very delicious with good ambience. Excellent location in the centre of Jiaoxi. Minor comment is the air conditioner. The air conditioner blows cold air directly to the bed, which may make people easily got sick and lead to bad sleep. Will definitely come back!

Reviewed January 15, 2020

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded January 18, 2020
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Shengwei from Taiwan
Couple
Standard Twin
Stayed 1 night in November 2020

A wonderful experience ”

I appreciate Yamagatakaku to give us a wonderful experience. So friendly service from desk front gives us a impression because he describe detail hotel service and lead us to our room. And I also get amazing dinner in hotel’s restaurant,米澤.The Chef use the local food material and high cooking skill to make a wonderful dish ,even the dessert also touches our heart. Finally, thank you Yamagatakaku give us a wonderful experience to celebrate our wedding anniversary. We will come again and look forward other persons also get the same service from your hotel.

Reviewed November 21, 2020

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded November 23, 2020
Yamagata Kaku Hotel & Spa
10.0
Exceptional
King from Australia
Family with young children
Standard Double
Stayed 1 night in August 2019

Great location, quality amenities, fantastic staff”

I spent just a night here with my family and parents. It was the perfect stay prior to our flight back home the following day. A private hot spring bath, spacious room coupled with a great breakfast. The quality of the staff at this establishment really showed when, in our haste to make an early morning train, we left behind my daughter's favorite Teddy bear. Amy Wu from the front desk went out of her way to organise delivery to a friend in Taipei, who was then able to forward it onto me. Thanks Amy, and the team at Yamagata Kaku!

Reviewed August 23, 2019

See room deals

Thanks for your kindly feedback, We hope to provide a complete service and comfortable space, let recipient can feel our regard and appreciate. Our hotel holds the spirit of customer first to serve customers. Wish you all the best, and would like to see you again.

Responded August 25, 2019
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Seam from Malaysia
Couple
Standard Double
Stayed 1 night in October 2019

New and nice room. ”

Nice hotel staffs. Big and nice room with own onsen pool. The only area for improvement is the public onsen is always closed for cleaning. No notice prior to that and it was closed for few hours during the day and also evening. Donno why.

Reviewed October 24, 2019

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded October 27, 2019
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Belinda from Singapore
Group
Deluxe Triple
Stayed 1 night in January 2020

Enjoyed my stay”

We enjoyed our stay & its closeness to the train station, street food & public foot spa locations. Do check in with hotel for spa cleaning day, we were lucky we arrived the next day. Spa facilities was all cleaned up for us.

Reviewed February 26, 2020

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded February 28, 2020
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Camellia from Taiwan
Family with teens
Deluxe Twin
Stayed 1 night in June 2022

High service standard ”

The location is excellent with famous local delicacies within 5-10min walk from hotel. We enjoyed the onsen in the hotel room which is almost sparkle clean. Staff service standard is high, similar to Japan hotel standard.

Reviewed June 23, 2022

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很高興您擁有美好愉快的住宿體驗,山形閣希望每位到訪的旅人皆能在此享受頂級美人湯泉與服務傳遞的溫度,並致力為每位貴賓創造美好回憶,讓此趟旅程值得珍藏。 感謝您的評論,能讓貴賓感受到山形閣服務的用心,是同仁們最大的回饋及鼓勵。期待您的再次入住,也祝福您有美好的一天!

Responded June 25, 2022
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Chen from Taiwan
Couple
Deluxe Triple
Stayed 1 night in September 2020

Clean and comfortable”

Very clean and big room, nice hot tub for hot spring. Good quality amenity. Hotel has 2 nice Japanese restaurants. Easy access to 7-11 and other small street food stands.

Reviewed September 21, 2020

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded September 24, 2020
Yamagata Kaku Hotel & Spa
9.6
Exceptional
Cynthia from Singapore
Couple
Standard Double
Stayed 2 nights in October 2019

Stayed for two nights and had an awesome hot spring experience!”

The room comes with its own hot springs tub and it's super big too. Could easily fit 3 people. The hot spring water is odorless and softens your skin! I had a great time especially. It was my boyfriend's birthday and we were surprised to see some cute balloons as we entered the balloon and we appreciate the friendly and nice effort made by the team at the hotel. The hotel is new so overall, it's clean and nice with a view of the Turtle island.

Reviewed October 30, 2019

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded November 01, 2019
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Tin from Macau SAR, China
Family with teens
Standard Twin
Stayed 1 night in March 2019

As a hot springs lover”

Move forward to Yilan. This time staying at a brand new hotel. Everything is so brand new here! I will regret if not coming to staying here again! Remarks: For breakfast, I cannot eat much, next time I will not ask for the individual breakfast set, I cannot finish at all, a bit of wasting food!

Reviewed March 23, 2019

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Thanks for your kindly feedback, we hope to provide a complete service and comfortable space, let recipient can feel our regard and appreciate. The opinions and inadequacies of the restaurant will be improved and try our best. Wish you all the best and have a nice day.

Responded March 28, 2019
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Wing from Hong Kong SAR, China
Couple
Superior Twin Room
Stayed 2 nights in December 2019

Love the room and the whole ambience”

The staff are super polite & friendly, omakase dinner was great. Enjoyed soooo much of our stay, would definitely go back again. If I really need to feedback on one thing.. the water coming out from the tap was far too slow, took almost an hour to fill the tub..

Reviewed December 25, 2019

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded December 25, 2019
Yamagata Kaku Hotel & Spa
9.6
Exceptional
Regina from Singapore
Family with young children
Standard Double
Stayed 3 nights in August 2019

Excellent hotel ”

Vry good service and comfortable hotel. Except for a small hiccup, we were checking out and obviously we do have alot of luggages and a small baby with us. We checked if the hotel could send us to the bus station which is quite a walk from the hotel and the weather is vry hot. But the hotel doesnt offer any dropped off even though they do have a hotel mini shuttle van just right at their doorstep. Not expecting they should offer but would be a good gesture.

Reviewed December 15, 2019

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded December 18, 2019
Yamagata Kaku Hotel & Spa
9.6
Exceptional
KONG from Hong Kong SAR, China
Family with teens
Standard Double
Stayed 2 nights in June 2019

Comfortable Stay”

Good location, nice & clean room and the breakfast set is very good and I prefer Japanese set. The view at the top floor for breakfast is stunning but we don't have time to try the public hot spring in the basement level while you have your own bathtub at your room. The service is with heart and every time leaving or arriving the hotel, staff carried the umbrella to cover you from the rain.

Reviewed June 19, 2019

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It is our pleasure to provide kindly service. The bathtub in the room can accommodate one ton of hot spring. The feeling is really chilled out. Thank you for your encouragement.

Responded July 03, 2019
Yamagata Kaku Hotel & Spa
10.0
Exceptional
TONG from Singapore
Family with young children
Standard Double
Stayed 1 night in November 2019

private onsen, good location, big room”

the staff is friendly and give us a bit of orientation once we check in to the room. The room is spacious and the private in room spa is a plus. location is good too, 2 mins walk to the main street. highly recommended.

Reviewed December 03, 2019

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded December 08, 2019
Yamagata Kaku Hotel & Spa
10.0
Exceptional
donghun from South Korea
Couple
Standard Twin
Stayed 1 night in August 2019

Excellent service and facility! ”

Perfect hot spring hotel! All staffs were so kind and warm welcoming. I was impressed their warm service. Spa facility was great! I will go again!

Reviewed August 18, 2019

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Thank you for your interest in Yamagata Kaku Hotel&Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded August 18, 2019
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Tamie
Couple
Standard Double
Stayed 1 night in December 2019

Highly recommend”

Great location; the corner room we were assigned is well-designed, clean and spacious Breakfast is just decent Love it!

Reviewed December 13, 2019

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded December 14, 2019
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Roy from Taiwan
Couple
Standard Double
Stayed 1 night in April 2021

Love It!!!”

Best place to chill out! Clean, great service, great location, and the spring water is excellent!!! Got to try it!!!

Reviewed April 16, 2021

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded April 19, 2021
Yamagata Kaku Hotel & Spa
10.0
Exceptional
yaron
Couple
Standard Double
Stayed 2 nights in May 2019

Really remarkable, in all respects. Perfect facilities, excellent breakfast, best possible service”

No cons, only pros

Reviewed May 06, 2019

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Thanks for your excellent feedback, we are very delighted that you felt our heart to provide a complete service and comfortable space, let recipient can feel our regard and appreciate. Our hotel holds the spirit of customer first to serve customers. I look forward to you will visit to Yilan again!

Responded May 23, 2019
Yamagata Kaku Hotel & Spa
9.6
Exceptional
Michael from United States
Couple
Standard Double
Stayed 1 night in November 2019

Very new and well maintained”

Almost everything is perfect with this hotel except 2 items: they could have let us check in early but they wanted to wait until 3 pm to check us in. Second, the mattress is kind of stiff, not as comfortable as other top notch hotel. Otherwise, this would be perfect.

Reviewed November 23, 2019

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded November 24, 2019
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Yichien from Singapore
Group
Standard Double
Stayed 1 night in August 2019

nice staffs , nice hot spring, good location ”

I really enjoyed the hot spring in he hotel Also they provided some activities for family I had a really good stay here with my family.

Reviewed August 15, 2019

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Thank you for your interest in Yamagata Kaku hotel&spa and taking the time to write this mail. It is our pleasure to serve you. I appreciate your message, we would like to see you again.

Responded August 17, 2019
Yamagata Kaku Hotel & Spa
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