Travelling to Vietnam? Read all updated requirements before you book.
ZAZZ URBAN HO CHI MINH HOTEL
ZAZZ URBAN HO CHI MINH HOTEL
ZAZZ URBAN HO CHI MINH HOTEL
ZAZZ URBAN HO CHI MINH HOTEL
ZAZZ URBAN HO CHI MINH HOTEL
ZAZZ URBAN HO CHI MINH HOTEL
ZAZZ URBAN HO CHI MINH HOTEL

Removed from saved list

8.6

Excellent

374 reviews

374 reviews

Housekeeping13
Breakfast6
Beach1
See map

8.6

Excellent

Location rating score

Excellent location - 1.13 kilometers from city center
Excellent for walking
Walkable places
Mela Super Market

110 m

An Dong Plaza

120 m

An Dong Market

200 m

Công viên Hòa Bình

250 m

Trần Nhân Tôn yard

430 m

Popular landmarks
Ben Thanh Market

3.1 km

War Remnants Museum

3.1 km

The Independence Palace

3.1 km

Central Post Office

3.6 km

Bitexco Financial Tower

3.6 km

Closest landmarks
Hospital April 30

80 m

Bệnh viện 30 Tháng 4

130 m

Bệnh Viện Nguyễn Trãi

210 m

Hồng Châu

420 m

Phúc

430 m

Newly built in 2020
2021

ZAZZ URBAN HO CHI MINH HOTEL

28 Su Van Hanh Street, Ward 9, District 5, Ho Chi Minh City, Vietnam, 70000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the District 5 part of Ho Chi Minh City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Newly built

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from guests with at least one dose of the vaccination. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Fitness center

Swimming pool [outdoor]

Golf course [on-site]

Bar

This property is in high demand!

17 travelers have booked today.

Value for money8.5
Distance to city center3 km
Location rating8.6
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.9 km

Rooms available at ZAZZ URBAN HO CHI MINH HOTEL

Studio
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Standard Studio - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Queen Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Z-Plus
...
  • Room size: 25 m²/269 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Z-Suite
...
  • Room size: 45 m²/484 ft²
  • 1 king bed
Enter dates to see prices
Z-twin-Room
...
  • Room size: 20 m²/215 ft²
  • 2 single beds
Enter dates to see prices
Z-Plus twin
...
  • Room size: 25 m²/269 ft²
  • 2 single beds
Enter dates to see prices
Z-Plus King
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at ZAZZ URBAN HO CHI MINH HOTEL?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ZAZZ URBAN HO CHI MINH HOTEL?

For those who wish to drive their own cars, ZAZZ URBAN HO CHI MINH HOTEL has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange taxi service.

Is breakfast offered at ZAZZ URBAN HO CHI MINH HOTEL?

Wake up to a great à la carte breakfast at ZAZZ URBAN HO CHI MINH HOTEL. Asian breakfast is available for guests.

What are my dining options at ZAZZ URBAN HO CHI MINH HOTEL?

ZAZZ URBAN HO CHI MINH HOTEL features an on-site restaurant for your dining convenience. Breakfast is served here. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea is served using only quality ingredients.

What is the smoking policy at ZAZZ URBAN HO CHI MINH HOTEL?

ZAZZ URBAN HO CHI MINH HOTEL does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby ZAZZ URBAN HO CHI MINH HOTEL?

ZAZZ URBAN HO CHI MINH HOTEL’s neighborhood is District 5 which includes popular restaurants such as Pho Le, Restaurant Ai Hue 2 and The Coffee House.

What popular shopping places are close to ZAZZ URBAN HO CHI MINH HOTEL?

ZAZZ URBAN HO CHI MINH HOTEL is located in District 5 area which features shopping places such as An Dong Plaza and Xa Tay Market.

What are popular attractions near ZAZZ URBAN HO CHI MINH HOTEL?

ZAZZ URBAN HO CHI MINH HOTEL’s location in the District 5 neighborhood makes it close to famous attractions including Công viên Hòa Bình, Vietnam Silver House and Cho Quan Church.

What popular natural sightseeing spots are close to ZAZZ URBAN HO CHI MINH HOTEL?

ZAZZ URBAN HO CHI MINH HOTEL’s nearby natural sights include Hoang Anh Holiday located in the same District 5 area.

Show more questions
See map

Explore the neighborhood

What people love about ZAZZ URBAN HO CHI MINH HOTEL

  • 8.4

    Excellent
    Cleanliness

    "Very comfortable rooms and clean hotel"

    Boon

    |

    October 19, 2022

  • 8.4

    Excellent
    Cleanliness

    "Very comfortable rooms and clean hotel"

    Boon

    |

    October 19, 2022

  • 8.4

    Excellent
    Cleanliness

    "Very comfortable rooms and clean hotel"

    Boon

    |

    October 19, 2022

Property ranking|Compared to 4,510 Ho Chi Minh City properties
See all rankings
Cleanliness score
9.2/10
Couples review score
9/10
Service score
8.8/10
Value for money score
8.5/10
Better than
98
%
of Ho Chi Minh City properties
Better than
96
%
of Ho Chi Minh City properties
Better than
95
%
of Ho Chi Minh City properties
Better than
93
%
of Ho Chi Minh City properties
Overall rating:

8.6

Excellent
374 reviews
Cleanliness
9.2
Facilities
8.6
Location
8.6
Read all reviews >
What travelers say they love:
Helpful front desk staff and clean rooms!
Ren from Singapore
Business traveler
More about ZAZZ URBAN HO CHI MINH HOTEL

More about ZAZZ URBAN HO CHI MINH HOTEL

ZAZZ URBAN HO CHI MINH HOTEL

Wake up to the wonder of Ho Chi Minh City with a stay at ZAZZ URBAN HO CHI MINH HOTEL, located only minutes from the heart of the city. Go beyond the touristy and get deeper into the offerings of Ho Chi Minh City with a stay at ZAZZ URBAN HO CHI MINH HOTEL, located merely 3.0 km from War Remnants Museum.
The range of services provided by ZAZZ URBAN HO CHI MINH HOTEL ensures all travelers get the most out of their stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Ho Chi Minh City even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at ZAZZ URBAN HO CHI MINH HOTEL. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a coffee or tea maker, bottled water, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at ZAZZ URBAN HO CHI MINH HOTEL with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

Take advantage of the opportunity to explore Ho Chi Minh City while in the city. Experience local culture through architecture at Central Post Office located 3.5 km away. The best way to remember your time in Ho Chi Minh City is with a nice gift at Ben Thanh Market located about 3.0 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 96% of other accommodations in the city.
This hotel scores higher than 97% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 94% of competition within the city.

Show more
Amenities and facilities
Excellent
Facilities

8.6

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Window
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Day'Li

  • Cuisine: Asian, International, Vietnamese
  • Menu: Buffet
Location
28 Su Van Hanh Street, Ward 9, District 5, Ho Chi Minh City, Vietnam, 70000
Excellent
Location

8.6

Airports

  • Tan Son Nhat International Airport (SGN)
    6.9 km
  • Can Tho International Airport (VCA)
    129.4 km

Public transportation

  • Saigon Railway Station
    2.7 km
  • Ben Xe Mien Tay Bus Station
    6.4 km

Hospital or clinic

  • Hospital April 30
    80 m

Shopping

  • Ben Thanh Market
    3.1 km

Convenience store

  • Circle K
    20 m

Cash withdrawal

  • ATM
    1.2 km
What's nearby

Popular landmarks

  • Ben Thanh Market
    3.1 km
  • War Remnants Museum
    3.1 km
  • The Independence Palace
    3.1 km
  • Central Post Office
    3.6 km
  • Bitexco Financial Tower
    3.6 km
  • Saigon Notre Dame Cathedral
    3.6 km
  • A O Show - Lune Production
    3.8 km
  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    3.8 km
  • Ho Chi Minh Squares
    3.9 km
  • Cu Chi Tunnels
    37.3 km

Nearby landmarks

  • Hospital April 30
    80 m
  • Mela Super Market
    110 m
  • An Dong Plaza
    120 m
  • Bệnh viện 30 Tháng 4
    130 m
  • An Dong Market
    200 m
  • Bệnh Viện Nguyễn Trãi
    210 m
  • Công viên Hòa Bình
    250 m
  • Hồng Châu
    420 m
  • Trần Nhân Tôn yard
    430 m
  • Phúc
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum children allowed per room is 1.
  • Children under 4 years old stay free of charge when using existing beds. Children from 5 to 11 years old will be charged breakfast when using existing beds. Children from 12 years old and above will be charged breakfast and extra bed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center3 km
  • Travel time to airport (minutes)30

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 40
  • Room voltage220
  • Year property opened2020
Property announcements

The property requires a refundable security deposit of VND 1,000,000 upon check-in.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from guests with at least one dose of the vaccination. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

Reviews of ZAZZ URBAN HO CHI MINH HOTEL from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.2
Facilities8.6
Location8.6
Service8.8
Value for money8.5
High score for Ho Chi Minh City
Rating
9+ Exceptional (40)
8-9 Excellent (11)
7-8 Very Good (12)
6-7 Good (5)
<6 Below Expectation (6)
Time of the year
Mar - May (9)
Jun - Aug (29)
Sep - Nov (19)
Dec - Feb (17)
All guests (237)
All room types
All languages
Showing 74 verified guest comments
1234
10.0
Exceptional
Phong from United States
Couple
Studio
Stayed 2 nights in January 2020

Great hotel”

Newly built, very clean. The room is better than the photos. Staffs are exceptional; a little shy but well trained. Right across from AN DONG Plaza. Many local street vendors. Cost 4 USD from the airport using GRAB (same concept as Uber).

Reviewed January 20, 2020

See room deals

Dear M/M. PHONG, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your great review. I am delighted to hear that you had a wonderful time with us! I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Katy Huynh _ Front Office Manager

Responded September 21, 2020
ZAZZ URBAN HO CHI MINH HOTEL
10.0
Exceptional
Teo from Singapore
Solo traveler
Queen Room - Non-Smoking
Stayed 1 night in May 2022

Superb”

Very clean and comfy room with great view from the rooftop and pool. The staffs were very hospitable too. I would stay here again if i ever return to HCM city

Reviewed May 13, 2022

See room deals

Dear Mr./Ms. Teo, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your great review. I'm delighted to hear that you had a wonderful time with us! I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Zazz Urban Ho Chi Minh Team!

Responded May 16, 2022
ZAZZ URBAN HO CHI MINH HOTEL
10.0
Exceptional
Quân from Vietnam
Couple
Z-Room (2 Twin Beds/1 King Bed)
Stayed 1 night in June 2022

Good”

the hotel is located at downtown so if you wanna go out or find smth to eat, everywhere is nearby, super convenient. The room is clean and nice. Highly recommended

Reviewed July 05, 2022

See room deals

Dear Mr./Ms. Quân, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your great review. I'm delighted to hear that you had a wonderful time with us! I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Zazz Urban Ho Chi Minh Team!

Responded July 06, 2022
ZAZZ URBAN HO CHI MINH HOTEL
9.6
Exceptional
Dave from Singapore
Solo traveler
Stayed 3 nights in October 2019

you will not regret...”

The hotel is modern and newly renovated. The staffs are the ones that make the differences. They can speak English well and very friendly/helpful. The breakfast is FANTASTIC!!! Location has a convenience shop and opposite a shopping mall. It is easy to get Grab Cars or Taxis. Did I say that the bed is very comfortable??? I am contemplating to change my home bed to this same one now.

Reviewed October 10, 2019

See room deals

Dear M/M. Dave, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your review. I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Zazz Urban Ho Chi Minh Team.

Responded November 27, 2020
ZAZZ URBAN HO CHI MINH HOTEL
9.6
Exceptional
Thanh from Vietnam
Solo traveler
Standard Double Room
Stayed 2 nights in February 2020

I don't know what to say but I feel happy and comfortable to stay here ”

I have been to a few hotels of different places but facilities in this hotel are too good like shower, clean toilet, quiet air conditioning, comfortable bed with many pillows, but room space a bit tight but for the sole traveler like me is OK, table is small. In short I'm too happy to stay here and I will come back if I have a chance to go back to Saigon in the future.

Reviewed February 19, 2020

See room deals

Dear M/M. THANH, Warmest greeting from Zazz Urban Ho Chi Minh! We appreciate you taking the time to post a number of positive aspects following your recent stay with us. I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Katy Huynh _ Front Office Manager

Responded September 21, 2020
ZAZZ URBAN HO CHI MINH HOTEL
10.0
Exceptional
Dave from Singapore
Solo traveler
Standard Double Room
Stayed 3 nights in December 2019

Maybe the best value for money hotel in Phan Thiet”

Everything is good and very near to the beach and eating places! They have ample parking spaces too.

Reviewed February 24, 2020

See room deals

Dear M/M. DAVE, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your review. I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Katy Huynh _ Front Office Manager

Responded September 21, 2020
ZAZZ URBAN HO CHI MINH HOTEL
10.0
Exceptional
KAIYI from Taiwan
Couple
Queen Room - Non-Smoking
Stayed 1 night in April 2022

Exceptional”

Let us check in this room early. Comfortable and relaxing. The room has a nice audio.

Reviewed April 12, 2022

See room deals

Dear Mr. KAIYI, Warmest greetings from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your great review. I'm delighted to hear that you had a wonderful time with us! I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Zazz Urban Ho Chi Minh Team!

Responded April 13, 2022
ZAZZ URBAN HO CHI MINH HOTEL
10.0
Exceptional
Tuan from Canada
Couple
Standard Studio - Non-Smoking
Stayed 1 night in May 2022

5 star service 4 star price ”

Amazing stay and highly recommended

Reviewed May 28, 2022

See room deals

Dear Mr. TUAN, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your great review. I'm delighted to hear that you had a wonderful time with us! I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Zazz Urban Ho Chi Minh Team!

Responded May 29, 2022
ZAZZ URBAN HO CHI MINH HOTEL
10.0
Exceptional
Phong from United States
Couple
Studio
Stayed 3 nights in January 2020

Nice hotel ”

Clean, new, nice bed. Awesome staffs.

Reviewed January 25, 2020

See room deals

Dear M/M. PHONG, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your great review. Your lovely feedback has been shared with all our associates and management here who are always delighted when they hear such responses. I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Katy Huynh _ Front Office Manager

Responded September 21, 2020
ZAZZ URBAN HO CHI MINH HOTEL
9.6
Exceptional
Jaehoon from Vietnam
Couple
Standard Studio - Non-Smoking
Stayed 1 night in December 2021

Warm Staffs!!!”

They took care of us so much! It seems tht they sre trained very well. Enjoyed the stay so much!

Reviewed December 26, 2021

See room deals

Dear Mr. Jaehoon, Very Warm Greetings from Zazz Urban Ho Chi Minh. Thank you so much for taking the time to share your great review. Your lovely feedback has been shared with all our associates and management here who are always delighted when they hear such responses. I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Zazz Urban Ho Chi Minh Team!

Responded December 27, 2021
ZAZZ URBAN HO CHI MINH HOTEL
9.2
Exceptional
Benjamin from Cambodia
Couple
Standard Studio - Non-Smoking
Stayed 2 nights in July 2022

Comfortable accommodations”

This place is clean and comfortable. The staff were friendly and helpful. The fitness center is very basic but has some free weights and a treadmill.

Reviewed July 16, 2022

See room deals

Dear Mr Benjamin, Very Warm Greetings from Zazz Urban Ho Chi Minh. Thank you so much for taking the time to share your great review. Your lovely feedback has been shared with all our associates and management here who are always delighted when they hear such responses. I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Zazz Urban Ho Chi Minh Team!

Responded July 16, 2022
ZAZZ URBAN HO CHI MINH HOTEL
9.6
Exceptional
Boon from Singapore
Business traveler
Standard Studio - Non-Smoking
Stayed 7 nights in April 2022

Exceptional”

Great value and clean hotel. delicious breakfast

Reviewed April 21, 2022

See room deals

Dear Mr./Ms. Boon, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your great review. I'm delighted to hear that you had a wonderful time with us! I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Zazz Urban Ho Chi Minh Team!

Responded April 26, 2022
ZAZZ URBAN HO CHI MINH HOTEL
8.8
Excellent
tan from Singapore
Couple
Stayed 1 night in November 2019

Clean hotel right opposite of Windsor ”

Ask for Deposit, when I pass my cc for verification...they wrote down my cc nos and expiry date behind the receipt and keep which make me feel v uncomfortable. So I requested back and pay them in cash. Also asking for late check out for extra half an hour also got rejected and is a Monday when I check out so I think they not flexible ...other then that the rest is good...bf is good too

Reviewed November 22, 2019

See room deals

Dear Mr./Ms. Tan, Very Warm Greetings from Zazz Urban Ho Chi Minh and we hope this message finds you very well! I would like to thank you very much for choosing us during your last visit to the City. We would like to take this opportunity to apologize for any inconvenience we make unintentionally. We are all looking forward to welcoming you back to Zazz Urban Ho Chi Minh in the very near future. Best Regards, Eric Wynn (Mr.) - Reservation Supervisor

Responded August 18, 2022
ZAZZ URBAN HO CHI MINH HOTEL
7.6
Very good
Mike from United States
Family with young children
Standard Studio - Non-Smoking
Stayed 1 night in July 2019

Room not as advertised”

Bed sizes not as advertised and cannot accommodate the number of people requested. Upgrade fee applies to get bigger room but not enough beds due to inavailability. Room and rate types confusing and different from what posted on website.

Reviewed July 11, 2019

See room deals

Dear Mr. Mike, Very Warm Greetings from Zazz Urban Ho Chi Minh and we hope this message finds you very well! I would like to take this opportunity to thank you very much for choosing us during your last visit to the City. We would like to take this opportunity to apologize for any inconvenience with we make unintentionally. We are all looking forward to welcoming you back to Zazz Urban Ho Chi Minh in a very near future. Best Regards, Zazz Urban Ho Chi Minh Team!

Responded September 30, 2019
ZAZZ URBAN HO CHI MINH HOTEL
7.2
Very good
kelly from Australia
Family with teens
Standard Double Room
Stayed 3 nights in December 2019

Family of 7 ”

The staff at this hotel were fantastic and special thanks to Katie in reception that went above and beyond to help our family. The rooftop bar is cool and cafe worked well for us. Although we found we were always getting taxis to district one. Thanks again to all the lovely staff!

Reviewed January 02, 2020

See room deals

Dear Mrs. Kelly, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your great review. Your lovely feedback has been shared with all our associates and management here who are always delighted when they hear such responses. I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Katy Huynh _ Front Office Manager

Responded September 21, 2020
ZAZZ URBAN HO CHI MINH HOTEL
6.4
Good
Thi from Cambodia
Couple
Standard Double Room
Stayed 2 nights in December 2019

Staff is not well trained and the the deposit policy is very wired”

We were requested to pay 1 millions dong as deposit during the check in right after we paid the full amount. It was very surprising as we were not informed in the booking process. Very wired. The breakfast serving is very slow. In short, the hotel needs to be better equipped and training their staff better before running the place. Such a disappointing experience!

Reviewed December 30, 2019

See room deals

Dear Mr./Ms. Thi, Very Warm Greetings from Zazz Urban Ho Chi Minh and we hope this message finds you very well! I would like to take this opportunity to thank you very much for choosing us during your last visit to the City. We would like to take this opportunity to apologize for any inconvenience with we make unintentionally. We are all looking forward to welcoming you back to Zazz Urban Ho Chi Minh in a very near future. Best Regards, Zazz Urban Ho Chi Minh Team!

Responded October 24, 2020
ZAZZ URBAN HO CHI MINH HOTEL
4.4
Chng from Vietnam
Couple
Standard Studio - Non-Smoking
Stayed 1 night in July 2022

Acceptable”

Reception was slow

Reviewed July 17, 2022

See room deals

Dear Mr./Ms. Chng, Very Warm Greetings from Zazz Urban Ho Chi Minh and we hope this message finds you very well! I would like to thank you very much for choosing us during your last visit to the City. We would like to take this opportunity to apologize for any inconvenience we make unintentionally. We are all looking forward to welcoming you back to Zazz Urban Ho Chi Minh in the very near future. Best Regards, Eric Wynn (Mr.) - Reservation Supervisor

Responded August 18, 2022
ZAZZ URBAN HO CHI MINH HOTEL
10.0
Exceptional
Hoang from Vietnam
Business traveler
Standard Double Room
Stayed 1 night in May 2020

Exceptional”

Good

Reviewed June 07, 2020

See room deals

Dear M/M. Hoang, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your great review. I am delighted to hear that you had a wonderful time with us! I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Katy Huynh _ Front Office Manager

Responded September 21, 2020
ZAZZ URBAN HO CHI MINH HOTEL
10.0
Exceptional
CHING from Taiwan
Solo traveler
Standard Studio - Non-Smoking
Stayed 1 night in September 2020

goog”

good

Reviewed December 18, 2020

See room deals

Dear M/M. CHING, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your review. I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Eric Huynh _ Reservation Supervisor

Responded December 18, 2020
ZAZZ URBAN HO CHI MINH HOTEL
10.0
Exceptional
SHU-LI from Taiwan
Business traveler
Standard Double Room
Stayed 1 night in November 2020

good”

good

Reviewed November 27, 2020

See room deals

Dear M/M. Shu-Li, Warmest greeting from Zazz Urban Ho Chi Minh! Thank you so much for taking the time to share your review. I wish you all the best and look forward to welcoming you back in a near future. Best Regards, Zazz Urban Ho Chi Minh Team.

Responded November 27, 2020
ZAZZ URBAN HO CHI MINH HOTEL
1234
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss